Solution: Try the following:
●
Check that cutter disengages correctly.
●
Lubricate Scan Axis.
●
Apply Preventive Maintenance Kit 1.
SE 87:01
Cause: Problem with the Scan Axis encoder sensor readings
Solution: Try the following:
●
Check whether the Encoder Strip is dirty. If necessary, clean it. Pay special attention to the area
near the Service Station. Follow the instructions on the front panel after selecting the Ink menu and
then Clean Encoder Strip.
●
Check whether the Encoder Strip is broken or damaged. If necessary, replace it.
●
If the system error persists, clean the Encoder Sensor.
●
If the system error persists, replace the Encoder Sensor.
●
Perform the Scan Axis diagnostic test to troubleshoot the problem further.
SE 87:10
Cause: Problem with the Carriage Encoder Sensor readings
Solution: Try the following:
●
Check that the Encoder Sensor is correctly connected to the Carriage PCA.
●
Check whether the Encoder Strip is broken or damaged. If necessary, replace it.
●
Check whether the Encoder Strip is dirty. If necessary, clean it. Pay special attention to the area
near the Service Station. Follow the instructions on the front panel after selecting the Ink menu and
then Clean Encoder Strip.
●
If the system error persists, clean the Encoder Sensor.
●
If the system error persists, replace the Encoder Sensor.
SE 94:01
Cause: The paper is not suitable for color calibration, being too dark (low L), or too coloured (a or b
above thresholds), or transparent
Solution: Try the following:
●
If accurate color is important, change to a different paper type (preferably an HP paper type) that
satisfies the conditions for color calibration.
●
If accurate color is not important, print without color calibration.
70 Chapter 2 System error codes ENWW
System error codes
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