The Low message is an early warning sign and it is advisable that new supplies should be obtained of
that particular color. The amount of ink remaining in the Ink Cartridge depends on its capacity, but
there is approximately 14% of ink available for the user.
Very Low
When the Very Low message is displayed, overnight printing should not be attempted. Changing the
Ink Cartridge is strongly recommended to prevent the printer from stopping halfway through a print.
There is approximately 8% of ink available for the user.
Empty
The printer will stop and will not be able to continue printing until a new Ink Cartridge has been
installed. If this occurs halfway through printing an image, you should check the quality of this image,
as stopping mid-plot can affect the print. It is recommended to reprint the image once a new Ink
Cartridge has been installed.
Faulty
The Ink Cartridge is unable to operate correctly. The printer will stop and will not be able to continue
printing until a new Ink Cartridge has been installed. If this occurs halfway through printing an image,
you should check the quality of this image, as stopping mid-plot can affect the print. It is recommended
to reprint the image once a new Ink Cartridge has been installed.
Ink Cartridge status while replacing
The printer can report the following status messages while the Ink Cartridge is being replaced:
Missing
The Ink Cartridge has not been installed or is installed incorrectly. The printer will not print until all Ink
Cartridges have been installed correctly.
Reseat
The Ink Cartridge is having continuity problems. Try removing the Ink Cartridge from the printer and
inserting it in again.
Replace
The Ink Cartridge is faulty and needs to be replaced before the printer can continue printing.
Unknown
The Ink Cartridge installed is not approved but the user has confirmed that he is using refilled or non-
HP Ink Cartridges. Refer to the User’s Guide for further information regarding using refilled or non-HP
approved Ink Cartridges.
The main actions for all four status messages is as follows:
1. Reseat the Ink Cartridge.
2. If reseating does not resolve the status message, replace the Ink Cartridge.
3. If the Status messages continue to appear, even after replacing the Ink Cartridge, replace the Ink
Supply Tubes and Trailing Cable ⇒
Ink Supply Tubes and Trailing Cable on page 265.
78 Chapter 3 Ink supplies ENWW
Ink supplies
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