Printhead status messages while printing
Detailed below are the printhead status messages that may be displayed while printing.
OK
The printhead is operating correctly and will provide an acceptable level of print quality. To find more
information on the printheads, refer to
Obtaining Printhead information on page 77.
Replace
The Printhead is faulty and needs to be replaced before the printer can continue printing.
If this message continues to appear (for example after installing new Printheads), try the following:
1. Reseat the Printheads and check if the message disappears.
2. Remove the Drop Detector and make sure that there are no obstacles inside which are blocking
the sensor.
3. Print the Diagnostic Print ⇒
Printing the Image Quality Service Print on page 154 to check that
the Printhead nozzles are firing correctly.
4. Perform the Service Station test ⇒
Service Station test on page 97.
5. Replace all the Printheads.
Printhead status messages while replacing
The following are the Printhead status messages that may be displayed while replacing the Printheads.
Reseat
In this situation, select the Printhead replacement option through the Front Panel but do not remove the
Printheads. If this status message continues to appear then remove the Printheads and install them
again.
Remove
The Printhead is not a suitable type for use in printing (for example, a Setup Printhead).
Missing
No Printhead has been detected in that Carriage stall. If a Printhead is installed in the Carriage stall
when this status message is shown:
1. Reseat the Printhead, making sure it is installed correctly.
2. Clean the Carriage and Printhead flex circuits using the Carriage Interconnect Wiper ⇒
Carriage
Interconnect Wiper on page 82.
3. Replace the Printhead.
4. Perform the Electronic Systems Test ⇒
Electronics Module test on page 89.
NOTE: If all the Printheads are installed but have the Status message “Missing”, it is possible
that the Carriage Assembly is faulty.
ENWW
Obtaining Printhead information
79
Ink supplies
To Next Page
Loading...
