HP Deskjet 920c series Quick Reference Guide

8
• There may be a conflict with your virus
protection program
• There may be a conflict with another
software program
• There may be a conflict with a
peripheral device connected to your
printer
possible causes...
to solve the problem...
The printer software did not
install correctly.
1.Click
Start
>
Programs
>
hp deskjet
series
>
hp deskjet series uninstall
.
2.Follow the directions that appear
on your computer screen.
• Close any software programs (including virus
protection programs) that are running.
• Disconnect any peripheral devices that use a
parallel printer cable (such as a scanner or tape
backup system).
Uninstall your printer software.
Reinstall the printer software. See the quick start
poster.
If you are still having problems with the software
installation, contact HP Customer Care. See
“contacting hp customer care”.
what is the problem?
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HP Deskjet 920c series Specifications

General

Print Technology	Inkjet
Connectivity	USB
Input Tray Capacity	Up to 100 sheets
Output Tray Capacity	Up to 50 sheets
Media Sizes Supported	Letter, Legal, Executive, A4, A5, B5, Envelopes (DL, C5, B5), Hagaki
Media Types Supported	Paper (plain, inkjet, photo), Envelopes, Transparencies, Labels, Cards
Operating Systems Supported	Windows, Mac OS