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Problems?: Troubleshooting Tips
All of the upper lights are
flashing.
The printer may need to be reset.
1
Press the Power Button to turn the printer off. Then press the Power
Button again to turn the printer back on.
2
If that doesn’t solve the problem, press the Power button to turn the
printer off.
3
Unplug the printer.
4
Plug the printer back in.
5
Press the Power Button to turn the printer on.
The infrared light is flashing. The infrared lens of a laptop or
notebook computer may be
aligned with the infrared lens of the
printer. This indicates that a
connection has been established
between the two devices.
Position the laptop or notebook:
• More than 3 feet (1 meter) from the printer.
OR
• So its infrared lens is not aligned with the infrared lens on the printer
(there should be more than a 30-degree total angle between the two
lenses).
What do the flashing lights mean? Continued
What is the problem? Possible cause To solve the problem…
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