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Problems?: Troubleshooting Tips
Is there a problem with your printout?
What is the problem? Possible cause To solve the problem…
Parts of the document
are missing or are in the
wrong place.
You may have selected the wrong
paper orientation.
Make sure you have selected the correct orientation (portrait or landscape)
on the
Features
tab. See “Features Tab” on page 9.
You may have selected the wrong
paper size.
Make sure you have selected the correct paper size in the
Setup
tab. See
“Setup Tab” on page 8.
You may have selected the wrong
margins.
Make sure the margins are within the printable area. See “Minimum Printing
Margins” on page 85.
You may have accidentally left
Poster Printing
on.
Uncheck
Poster Printing
in the
Features
tab. See “Features Tab” on page 9.
You may have incorrectly scaled
text or graphics.
Make sure text or graphics are scaled correctly using Scale to Fit on the
Setup
tab. See “Setup Tab” on page 8.
The document printed at an
angle or is off-center.
Paper may not be loaded correctly.
1
Make sure the media is correctly oriented in the IN tray.
2
Make sure the paper guides fit snugly against the media.
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