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Problems?: Troubleshooting Tips
Print quality is poor. You may be running out of ink.
1
Check the print cartridges status. See “Print Cartridge Status” on
page 42.
2
If you are running out of ink, replace the print cartridge. See “Replacing
Print Cartridges” on page 44.
You may not be using the best
media.
• Make sure that you are using media intended for HP DeskJet printers.
• Print quality is dramatically improved if you print on paper specifically
designed for a certain output (photographs, for example), rather than
using plain paper.
You may be printing on the wrong
side of the media.
Make sure that the media is loaded print side down.
You may not have selected the
correct paper type in the printer
software.
Make sure that you have selected the correct paper type in the
Setup
tab.
See “How to Print” on page 6.
You may be printing in Draft mode. Click
Normal
or
Best
instead of Draft on the
Setup
tab. See “Setup Tab” on
page 8.
You may be printing in grayscale. Clear the
Print in Grayscale
check box on the
Advanced
tab. See
“Advanced Tab” on page 10.
Is there a problem with your printout? Continued
What is the problem? Possible cause To solve the problem…
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