Quick Reference iii
Contents
1 Finding information
Finding Help and Support . . . . . . . . . . . . . . . . . . 1–1
Finding the user guides . . . . . . . . . . . . . . . . . . . . 1–1
Identifying installed software and hardware. . . . . . 1–2
2Next steps
Creating recovery discs. . . . . . . . . . . . . . . . . . . . 2–1
Protecting the computer . . . . . . . . . . . . . . . . . . . . 2–1
Protecting the computer from viruses . . . . . . . . 2–1
Protecting your system files . . . . . . . . . . . . . . . 2–2
Protecting your privacy . . . . . . . . . . . . . . . . . 2–2
Protecting the computer from power surges. . . . 2–2
Using the computer safely . . . . . . . . . . . . . . . 2–3
Connecting to the Internet . . . . . . . . . . . . . . . . . . 2–4
Choosing the type of Internet access available . 2–4
Choosing an ISP . . . . . . . . . . . . . . . . . . . . . . 2–5
Installing additional software and hardware . . . . . 2–6
Updating the software installed on the computer. . . 2–7
Turning off the computer correctly. . . . . . . . . . . . . 2–7
3 Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . . 3–1
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . 3–1
The computer is unable to start up . . . . . . . . . . 3–1
The computer screen is blank . . . . . . . . . . . . . 3–2
Software is functioning abnormally . . . . . . . . . 3–3
The computer is turned on but not responding. . 3–3
The computer is unusually warm . . . . . . . . . . . 3–4
441259-001.book Page iii Wednesday, February 14, 2007 9:21 AM
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