Downloading HP PC Hardware Diagnostics Windows......................................................................................................................105
Downloading the latest HP PC Hardware Diagnostics Windows version from HP...........................................105
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store.....................................105
Downloading HP Hardware Diagnostics Windows by product name or number (select products
only) .............................................................................................................................................................................................................................105
Installing HP PC Hardware Diagnostics Windows................................................................................................................................106
Using HP PC Hardware Diagnostics UEFI ..............................................................................................................................................................106
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code................................................................................106
Starting HP PC Hardware Diagnostics UEFI.............................................................................................................................................106
Starting HP PC Hardware Diagnostics UEFI through HP Hotkey Support software (select products
only)..........................................................................................................................................................................................................................................107
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive..................................................................................107
Downloading the latest HP PC Hardware Diagnostics UEFI version...........................................................................108
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products
only) .............................................................................................................................................................................................................................108
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only).................................................................108
Downloading Remote HP PC Hardware Diagnostics UEFI.............................................................................................................108
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version .......................................................108
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number..............................108
Customizing Remote HP PC Hardware Diagnostics UEFI settings..........................................................................................109
12 Specifications .................................................................................................................................................................................................................................110
Computer specifications....................................................................................................................................................................................................110
Display specifications...........................................................................................................................................................................................................110
Solid-state drive specifications ...................................................................................................................................................................................... 111
13 Statement of memory volatility..........................................................................................................................................................................................113
Current BIOS steps .................................................................................................................................................................................................................113
Nonvolatile memory usage ............................................................................................................................................................................................... 115
Questions and answers.......................................................................................................................................................................................................116
Using HP Sure Start (select products only).............................................................................................................................................................117
14 Power cord set requirements ..............................................................................................................................................................................................118
Requirements for all countries .......................................................................................................................................................................................118
Requirements for specific countries and regions............................................................................................................................................118
15 Recycling............................................................................................................................................................................................................................................. 121
Index.............................................................................................................................................................................................................................................................. 122
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