HP EliteBook 820 G4 Maintenance And Service Guide

1 Product description
Category Description
Product Name HP EliteBook 820 G4 Notebook PC
HP EliteBook 828 G4 Notebook PC
Processors
7th-generation Intel
®
Core™ processors:
●
Intel Core i7-7600U
●
Intel Core i7-7500U
●
Intel Core i5-7300U
●
Intel Core i5-7200U
●
Intel Core i3-7100U
Chipset Integrated with processor
Graphics UMA graphics with shared video memory
Intel HD Graphics 620
Up to three independent displays supported with the 2013 Ultraslim Docking Station
Panel 12.5 in (31.75 cm), LED backlight
High-denition (HD), Slim eDP (1366×768), SVA AG, typical brightness: 220 nits with and without webcam
Full high-denition (FHD), UltraSlim eDP (1920x1080), UWVA AG, typical brightness: 300 nits with and
without webcam
Full high-denition (FHD), UltraSlim eDP (1920x1080) UWVA, typical brightness: 300 nits with touch and
webcam; chemically strengthened Gorilla Glass, air gap bonded
Memory Two SODIMM customer-accessible/upgradable memory module slots
Supports up to 32 GB of system RAM
DDR4 PC4-17000 (2133 MHz) dual channel support
Supports the following congurations:
●
32768 MB (16384 MB×2)
●
16384 MB (16384 MB×1 or 8192 MB×2)
●
8192 MB (8192 MB×1 or 4096 MB×2)
●
4096 MB (4096 MB×1)
Mass storage Supports one mass storage device (M.2 solid-state drive or 2.5-inch hard drive)
Hard drives:
Supports the following serial ATA 6.35 cm (2.5 in) hard drives in 7.0 mm (.28 in) thicknesses (all hard drives
use the same bracket):
●
1 TB, 5400 rpm
●
500 GB, 7200 rpm, self-encrypting (FIPS-140-2; Opal 2)
●
500 GB, 7200 rpm
1

HP EliteBook 820 G4 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black, Silver
Country of origin	China
Panel type	UWVA
LED backlight	Yes
Display surface	Matt
Display diagonal	12.5 \
Native aspect ratio	16:9
Maximum internal memory (64-bit)	32 GB
Memory slots	2x SO-DIMM
Internal memory	8 GB
Memory clock speed	2133 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR4-SDRAM
Memory layout (slots x size)	1 x 8 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
Storage media	SSD
SSD form factor	M.2
Total storage capacity	256 GB
Compatible memory cards	SD, SDHC, SDXC
Number of SSDs installed	1
On-board graphics card ID	0x5916
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 620
On-board graphics card family	Intel® HD Graphics
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1000 MHz
Number of built-in speakers	2
Front camera signal format	720p
4G standard	LTE
3G standards	EVDO, HSPA+
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.2
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile network generation	4G
Charging port type	DC-in jack
USB 2.0 ports quantity	0
Pointing device	Touchpad
Operating system architecture	64-bit
HP segment	Business
HP Security tools	HP Device Access Manager, HP BIOSphere, HP Sure Start Gen3, HP Client Security Gen3
HP Management tools	HP Driver Packs, HP SoftPaq Download Manager (SDM), HP System Software Manager (SSM), HP BIOS Config Utility (BCU), HP Client Catalog, HP Management Integration Kit for Microsoft System Center Configuration Manager
HP Software provided	HP Hotkey Support, HP Noise Cancellation, HP Workwise, HP Velocity, HP Image Assistant
Battery capacity	49 Wh
Number of battery cells	3
AC adapter power	45 W
Operating altitude	-15 - 3048 m
Non-operating altitude	-15 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Bus type	OPI
Stepping	H0
Tjunction	100 °C
Processor cache	3 MB
System bus rate	4 GT/s
Processor family	Intel® Core™ i5
Processor socket	BGA 1356
Processor threads	4
Processor codename	Kaby Lake
Configurable TDP-up	25 W
Processor frequency	2.5 GHz
Processor cache type	Smart Cache
Configurable TDP-down	7.5 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.1 GHz
PCI Express configurations	1x2+2x1, 1x4, 2x2, 4x1
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	2.7 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	12
Processor code	SR2ZU
Processor ARK ID	95443
Processor package size	42 x 24 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00

Weight and Dimensions

Depth	218.9 mm
Width	310 mm
Height	18.9 mm
Weight	1260 g