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Restoring factory settings in Computer Setup ................................................................................. 73

Updating the BIOS ............................................................................................................................. 74

Determining the BIOS version ......................................................................................... 74

Downloading a BIOS update ........................................................................................... 74

Changing the boot order using the f9 prompt .................................................................................. 75

TPM BIOS settings (select products only) ........................................................................................................... 75

Using HP Sure Start (select products only) ......................................................................................................... 76

9 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 7 ......................................................................... 77

Using Computer Setup ......................................................................................................................................... 77

Starting Computer Setup .................................................................................................................. 77

Navigating and selecting in Computer Setup ................................................................................... 77

Restoring factory settings in Computer Setup ................................................................................. 78

Updating the BIOS ............................................................................................................................. 79

Determining the BIOS version ......................................................................................... 79

Downloading a BIOS update ........................................................................................... 79

Changing the boot order using the f9 prompt .................................................................................. 80

TPM BIOS settings (select products only) ........................................................................................................... 80

Using HP Sure Start (select products only) ......................................................................................................... 81

10 HP PC Hardware Diagnostics (UEFI) .............................................................................................................. 82

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 82

11 Backing up and recovering Windows 10 ....................................................................................................... 84

Creating recovery media and backups ................................................................................................................ 84

Creating HP Recovery media (select products only) ......................................................................... 84

Using Windows tools ........................................................................................................................................... 85

Restore and recovery ........................................................................................................................................... 86

Recovering using HP Recovery Manager ........................................................................................... 86

What you need to know before you get started ............................................................. 86

Using the HP Recovery partition (select products only) ................................................. 87

Using HP Recovery media to recover .............................................................................. 87

Changing the computer boot order ................................................................................ 88

Removing the HP Recovery partition (select products only) ......................................... 89

12 Backing up and recovering Windows 8 ......................................................................................................... 90

Backing up your information ............................................................................................................................... 90

Performing a system recovery ............................................................................................................................ 90

Using the Windows recovery tools .................................................................................................... 90

Using f11 recovery tools ................................................................................................................... 91