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Table of contents

1 Product description .................................................................................................................................................................................. 1

2 External component identication ......................................................................................................................................................... 4

Display ........................................................................................................................................................................................ 4

Top .............................................................................................................................................................................................. 5

TouchPad ............................................................................................................................................................... 5

Lights ..................................................................................................................................................................... 6

Fingerprint reader ................................................................................................................................................ 7

Special keys .......................................................................................................................................................... 8

Action keys ............................................................................................................................................................ 9

Hot keys (select products only) ....................................................................................................................... 11

Right ......................................................................................................................................................................................... 12

Left ........................................................................................................................................................................................... 13

Bottom ..................................................................................................................................................................................... 14

Labels ....................................................................................................................................................................................... 15

3 Illustrated parts catalog ........................................................................................................................................................................ 16

Computer major components .............................................................................................................................................. 16

Miscellaneous parts ............................................................................................................................................................... 20

4 Removal and replacement procedures preliminary requirements ................................................................................................ 21

Tools required ......................................................................................................................................................................... 21

Service considerations .......................................................................................................................................................... 21

Plastic parts ........................................................................................................................................................ 21

Cables and connectors ..................................................................................................................................... 21

Drive handling .................................................................................................................................................... 22

Grounding guidelines ............................................................................................................................................................. 22

Electrostatic discharge damage ...................................................................................................................... 22

Packaging and transporting guidelines ..................................................................................... 23

Workstation guidelines ............................................................................................ 23

5 Removal and replacement procedures for Authorized Service Provider parts ............................................................................ 25

Component replacement procedures ................................................................................................................................. 25

Unlocking the device and disabling Always On Remote Management (select HP devices only) .......... 25

Bottom cover ...................................................................................................................................................... 26

Battery ................................................................................................................................................................. 27