HP EliteBook x360 1020 G2

Table of contents
1 Product description .................................................................................................................................................................................. 1
2 External component identication ......................................................................................................................................................... 4
Display ........................................................................................................................................................................................ 4
Top .............................................................................................................................................................................................. 5
TouchPad ............................................................................................................................................................... 5
Lights ..................................................................................................................................................................... 6
Fingerprint reader ................................................................................................................................................ 7
Special keys .......................................................................................................................................................... 8
Action keys ............................................................................................................................................................ 9
Hot keys (select products only) ....................................................................................................................... 11
Right ......................................................................................................................................................................................... 12
Left ........................................................................................................................................................................................... 13
Bottom ..................................................................................................................................................................................... 14
Labels ....................................................................................................................................................................................... 15
3 Illustrated parts catalog ........................................................................................................................................................................ 16
Computer major components .............................................................................................................................................. 16
Miscellaneous parts ............................................................................................................................................................... 20
4 Removal and replacement procedures preliminary requirements ................................................................................................ 21
Tools required ......................................................................................................................................................................... 21
Service considerations .......................................................................................................................................................... 21
Plastic parts ........................................................................................................................................................ 21
Cables and connectors ..................................................................................................................................... 21
Drive handling .................................................................................................................................................... 22
Grounding guidelines ............................................................................................................................................................. 22
Electrostatic discharge damage ...................................................................................................................... 22
Packaging and transporting guidelines ..................................................................................... 23
Workstation guidelines ............................................................................................ 23
5 Removal and replacement procedures for Authorized Service Provider parts ............................................................................ 25
Component replacement procedures ................................................................................................................................. 25
Unlocking the device and disabling Always On Remote Management (select HP devices only) .......... 25
Bottom cover ...................................................................................................................................................... 26
Battery ................................................................................................................................................................. 27
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