HP EliteOne 800 User Manual

HP EliteOne 800 G1 All-in-One 723290-001 page 2
Mass Storage Devices (not illustrated)
Blu-ray writer (BD-RE) drive 719157-001
DVD-ROM drive 608394-001
DVD±RW drive 657958-001
1 TB, hybrid SSD drive 724937-001
500 GB, hybrid SSD drive 724938-001
500 GB, 7200 rpm hard drive, self-encrypting (SED) 696442-001
500 GB, 7200 rpm hard drive 686217-001
320 GB, 7200 rpm hard drive 639135-001
256 GB Solid State Drive (SSD), self-encrypting (SED) 680020-001
160 GB Solid State Drive (SSD) 646809-001
128 GB Solid State Drive (SSD) 728559-001
120 GB Solid State Drive (SSD) 661841-001
32 GB mSATA drive 719566-001
686616-001
Standard and Optional Boards
Misc Boards
1 Webcam for use in non-touchscreen models 732510-001
* Webcam for use touchscreen models 736499-001
2 Converter board 732493-001
3 AMD Radeon HD 7650A 2-GB MXM discrete graphics board 708866-001
4 HP WLAN 802.11 a/g/n, 2x2 701398-001
* HP WLAN 802.11 a/b/g/n, 2x2 695915-001
5 Power button board 732490-001
6 Sensor board assembly 733486-001
* Near field communication (NFC) NXP controller (use with NFC assembly
kit, spare part number 732502-001)
732503-001
System Boards
* System board for use in models without Windows 8 700624-001
* System board for use in models with Windows Standard 700624-501
* System board for use in models with Windows Professional 700624-601
Memory Modules
*8-GB
689374-001
*4-GB
689373-001
*2-GB
689372-001
Processors (include thermal material)
* Intel Core i7-4770s, 3.1 GHz, 8-MB L3 cache 732507-001
* Intel Core i5-4670s, 3.1 GHz, 6-MB L3 cache 732506-001
* Intel Core i5-4570s, 2.9 GHz, 6-MB L3 cache 732505-001
*Not shown
Diagnostic LEDs
LED Color LED Activity State/Message
Power White On Computer on
Power White 1 blink every 2 seconds Normal Suspend Mode
Power Red 1 blink every second followed
by a 2 second pause
CPU thermal shutdown
Power Red 3 blinks, 1 blink every second
followed by a 2 second pause
Processor not installed
Power Red 4 blinks, 1 blink every second
followed by a 2 second pause
Power failure (power supply overload)
Power Red 5 blinks, 1 blink every second
followed by a 2 second pause
Pre-video memory error
Power Red 6 blinks, 1 blink every second
followed by a 2 second pause
Pre-video graphics error
Power Red 7 blinks, 1 blink every second
followed by a 2 second pause
System board failure (ROM)
Power Red 8 blinks, 1 blink every second
followed by a 2 second pause
Invalid ROM based on Checksum
Power Red 9 blinks, 1 blink every second
followed by a 2 second pause
System powers on but is unable to
boot
Power Red 11 blinks, 1 blink every second
followed by a 2 second pause
Current processor does not support a
feature previously enabled.
Power Red 12 blinks, 1 blink every second
followed by a 2 second pause
MXM thermal shutdown
none none System does not power on
and LEDs are not flashing
System unable to power on
Miscellaneous Parts
1 Heat sink for use with graphics board 733488-001
2 Heat sink for use with the processor 733487-001
3 Card reader 732504-001
4 Fan/blower 733489-001
5 Speakers (left and right) 733514-001
6 Mylar cover (power button board) 733513-001
7 Optical drive latch 733509-001
* HP ultraslim keyed cable lock 703372-001
* Optical drive insert 733508-001
* Mouse, PS2, optical 674315-001
* Mouse, washable 724795-001
* Mouse, wireless 674317-001
* Mouse, USB, optical 674316-001
* Mouse, USB, laser 674318-001
* HP Business Digital Headset 642738-001
* Assembly kit for non-touchscreen models without a webcam (includes
webcam cover for bezel)
733510-001
* Assembly kit for touchscreen models without a webcam (includes web-
cam cover for bezel)
733511-001
* Antenna kit 733499-001
* NFC assembly kit (holder, cable, antenna) for use with NFC controller,
spare part number 732503-001
733512-001
*Not shown
Common POST Error Messages
Screen Message Probable Cause Recommended Action
101-Option ROM Error System ROM checksum
error.
1. Verify ROM, reflash if required
2. Clear CMOS memory, reboot
3. Replace system board
103-System Board
Failure
DMA, timers 1. Clear CMOS memory.
2. Replace system board.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configura-
tion
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configuration
Warning
Populated DIMM configura-
tion is not optimized
1. Check DIMMs for proper
seating, type, compatibility.
2. Rearrange the DIMMs so that
each channel has the same
amount of memory.
301-, 304-Keyboard error Keyboard failure. Check kybd connection or keys.
Check connector for bent or miss-
ing pins. Replace kybd. If 304,
possible system board problem.
501-Display Adapter Fail-
ure
Graphics display controller. 1. Reseat graphics card.
2. Clear CMOS.
3. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under
Storage > DPS Self-test .
2. Apply hard drive firmware patch
if applicable.
3. Back up contents and replace
hard drive.

HP EliteOne 800 Specifications

General

Full HD	Yes
Display diagonal	23 \
Touch technology	Multi-touch
Native aspect ratio	16:9
Tcase	71.35 °C
Bus type	QPI
Stepping	C0
Processor code	SR14J
Processor cache	6 MB
Processor cores	4
Processor model	i5-4570S
System bus rate	- GT/s
Processor family	Intel® Core™ i5
Processor series	Intel Core i5-4500 Desktop Series
Processor socket	LGA 1150 (Socket H3)
Processor codename	Haswell
Number of QPI links	1
Processor frequency	2.9 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	3.6 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	65 W
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3-SDRAM
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
Product type	All-in-One PC
Motherboard chipset	Intel® Q87
Memory slots	2
Internal memory	8 GB
Memory slots type	SO-DIMM
Memory clock speed	1600 MHz
Maximum internal memory	- GB
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Card reader integrated	-
Total storage capacity	1000 GB
Compatible memory cards	SD
Intel segment tagging	Enterprise
Storage drive interface	Serial ATA
On-board graphics card ID	0x412
On-board graphics card model	Intel® HD Graphics 4600
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	11.1
On-board graphics card dynamic frequency (max)	1150 MHz
Number of displays supported (on-board graphics)	3
Audio system	DTS Studio Sound
Wi-Fi standards	Not supported
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	6
Operating system installed	Windows 8 Pro
Scalability	1S
Processor ARK ID	75044
Intel TSX-NI version	0.00
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal solution specification	PCG 2013C
Intel Identity Protection Technology version	1.00
Product color	Black
Country of origin	China
Total megapixels	2 MP
AC adapter power	200 W
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Depth (with stand)	503 mm
Width (with stand)	560 mm
Height (with stand)	389 mm
Weight (with stand)	7890 g