EasyManua.ls Logo

HP EliteOne 1000 G1 User Manual

HP EliteOne 1000 G1
114 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Maintenance & Service Guide
HP EliteOne 1000 G1 All-in-One Business PCs

Table of Contents

Other manuals for HP EliteOne 1000 G1

Question and Answer IconNeed help?

Do you have a question about the HP EliteOne 1000 G1 and is the answer not in the manual?

HP EliteOne 1000 G1 Specifications

General IconGeneral
Screen shapeFlat
LED backlightYes
Display diagonal27 \
Tilt angle range-5 - 25 °
Native aspect ratio16:9
Product colorBlack, Silver
Country of originChina
Product typeAll-in-One PC
Motherboard chipsetIntel® Q270
Bus typeDMI3
SteppingB0
Tjunction100 °C
Processor codeSR335
Processor cache6 MB
Processor cores4
Processor modeli5-7500
System bus rate8 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-7500 Desktop Series
Processor socketLGA 1151 (Socket H4)
Processor codenameKaby Lake
Number of QPI links0
Processor frequency3.4 GHz
Processor cache typeSmart Cache
Processor lithography14 nm
Processor manufacturerIntel
PCI Express slots version3.0
Processor boost frequency3.8 GHz
Processor operating modes64-bit
PCI Express configurations1x16, 1x8+2x4, 2x8
Thermal Design Power (TDP)65 W
Maximum number of PCI Express lanes16
Memory types supported by processorDDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor1.35 V
Memory channels supported by processorDual
Memory clock speeds supported by processor1333, 1600, 2133, 2400 MHz
Maximum internal memory supported by processor64 GB
Memory slots2
Internal memory8 GB
Memory slots typeSO-DIMM
Memory clock speed2400 MHz
Internal memory typeDDR4-SDRAM
Maximum internal memory32 GB
Memory layout (slots x size)1 x 8 GB
SSD capacityThe Solid State Drive's storage capacity in Gigabytes.
SSD interfacePCI Express
Storage mediaSSD
Total storage capacity256 GB
Compatible memory cardsNot supported
Number of SSDs installed1
On-board graphics card ID5912
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 630
On-board graphics card OpenGL version4.4
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)1100 MHz
Number of displays supported (on-board graphics)3
AC adapter power180 W
Total megapixels2 MP
Wi-Fi standardsWi-Fi 5 (802.11ac)
Ethernet LAN data rates10, 100, 1000 Mbit/s
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Scalability1S
Processor ARK ID97123
Processor package size37.5 x 37.5 mm
Supported instruction setsAVX 2.0, SSE4.1, SSE4.2
Thermal solution specificationPCG 2015C
Intel Identity Protection Technology version1.00
HP Security toolsHP BIOSphere with Sure Start, HP Client Security Suite Gen 3, HP Power On Authentication, HP Password Manager
HP Management toolsHP Management Integration Kit for Microsoft System Center Configuration Management
HP Software providedHP Hotkey Support, HP Noise Cancellation Software, HP PhoneWise, HP SureConnect, HP Velocity, HP Secure Erase, HP Sure Click
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)190 mm
Width (with stand)613.3 mm
Height (with stand)457.3 mm
Weight (with stand)10200 g

Summary

About This Book

Product features

Overview

Provides a general introduction to the HP EliteOne 1000 G1 Business PCs and its features.

Base unit top components

Identifies and describes the components located on the top of the computer's base unit.

Base unit side components

Identifies and describes the components located on the sides of the computer's base unit.

Base unit rear components

Identifies and describes the components located on the rear of the computer's base unit.

Display front components

Identifies and describes the components located on the front of the display.

Webcam components

Details the components of the Infrared (IR) and Full High Definition (FHD) webcams.

Serial and product number locations

Explains where to find the unique serial and product identification numbers on the device.

Illustrated parts catalog

Routine care, SATA drive guidelines, and disassembly preparation

Electrostatic discharge information

Provides essential information about preventing damage from electrostatic discharge (ESD).

Generating static

Explains how different activities generate static electricity and its relation to humidity.

Preventing electrostatic damage to equipment

Outlines precautions for preventing damage to electronic components from ESD.

Personal grounding methods and equipment

Describes equipment and methods for preventing static electricity damage.

Grounding the work area

Provides precautions for preventing static damage in the work area.

Recommended materials and equipment

Lists recommended materials and equipment for preventing static electricity.

Operating guidelines

Provides guidelines to prevent overheating and prolong the computer's life.

Routine care

Focuses on general maintenance and care procedures for the computer.

General cleaning safety precautions

Lists crucial safety precautions to follow when cleaning the computer and its parts.

Cleaning the computer case

Provides step-by-step instructions for cleaning the computer's exterior case.

Cleaning the keyboard

Details the procedure for cleaning the computer's keyboard.

Cleaning the display

Explains how to safely clean the computer's display screen and body.

Cleaning the mouse

Provides instructions for cleaning the computer mouse.

Service considerations

Lists important considerations for disassembly and assembly of the computer.

Tools and software requirements

Specifies the necessary tools and software for servicing the computer.

Removal and replacement procedures

Preparing to disassemble the computer

Outlines essential steps to take before disassembling the computer for safety.

Base unit access covers

Describes how to remove and replace the computer's base unit access covers.

Display head

Details the procedure for removing and replacing the display head assembly.

Internal components

Illustrates and identifies key internal components of the computer.

Memory

Provides specifications for memory modules and information on populating slots.

Installing memory modules

Explains the step-by-step process for installing or removing memory modules.

RTC battery

Describes the Real-Time Clock battery, its function, and replacement procedure.

Hard drive

Details the procedures for removing and installing the computer's hard drive.

Fans

Provides instructions for removing and replacing the computer's internal fans.

Solid-state drive (M.2)

Explains the process for removing and installing an M.2 solid-state drive.

Display head rear panel

Describes how to remove the rear panel from the display head assembly.

Camera

Provides instructions for replacing the computer's integrated camera module.

WLAN module

Details the procedure for removing and replacing the Wireless LAN module.

Speakers

Explains how to remove and replace the computer's internal speakers.

Antennas

Describes the procedure for removing and replacing the computer's antenna cables.

Heat sink

Provides instructions for removing and replacing the computer's heat sink assembly.

Processor

Details the steps for removing and installing the computer's processor.

System board

Explains the comprehensive procedure for removing and replacing the system board.

System board callouts

Provides a visual guide and labels for system board components.

Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Introduces the Computer Setup (F10) Utility and its capabilities.

Using Computer Setup (F10) Utilities

Describes how to access and navigate the Computer Setup Utilities menu.

Computer Setup–Main

Details the options available within the Main section of Computer Setup.

Computer Setup—Security

Explains the security-related settings and password configurations in Computer Setup.

Computer Setup—Advanced

Covers advanced configuration options for system settings and boot behavior.

Recovering the configuration settings

Provides instructions for saving and restoring computer configuration settings.

Using HP PC Hardware Diagnostics (UEFI)

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

Guides on how to download and create HP PC Hardware Diagnostics UEFI on a USB drive.

Using Remote HP PC Hardware Diagnostics (UEFI) settings (select products only)

Explains how to use Remote HP PC Hardware Diagnostics settings in Computer Setup.

Customizing Remote HP PC Hardware Diagnostics (UEFI) settings

Details how to customize settings for remote HP PC Hardware Diagnostics.

Troubleshooting without diagnostics

Safety and comfort

Provides warnings and guidance on maintaining a safe and comfortable work environment.

Before you call for technical support

Offers preliminary troubleshooting steps to isolate problems before contacting support.

Helpful hints

Provides general suggestions and tips for resolving computer or software issues.

Solving general problems

Addresses common problems like computer not responding, incorrect date/time, or no sound.

Solving power problems

Helps diagnose and resolve issues related to the computer not powering on or shutting down.

Solving hard drive problems

Provides solutions for issues such as hard disk errors, bad sectors, or drive not found.

Solving audio problems

Offers troubleshooting steps for audio issues like cuts in sound or no sound output.

Solving keyboard and mouse problems

Addresses issues where keyboard or mouse input is not recognized or responding.

Solving hardware installation problems

Helps resolve problems encountered when installing new hardware devices.

Solving network problems

Provides solutions for issues related to network connectivity and drivers.

Solving memory problems

Offers guidance for troubleshooting memory-related errors and performance issues.

Solving USB flash drive problems

Addresses issues with USB flash drives not being recognized or not booting.

Solving Internet access problems

Helps diagnose and resolve issues related to connecting to the internet.

Solving software problems

Provides solutions for common software issues and system errors.

Backing up, restoring, and recovering

Creating recovery media and backups

Explains how to create recovery media and backups for system restore.

Using HP Recovery media (select products only)

Details how to use HP Recovery media to restore the system or create new media.

Using Windows tools

Describes how to use Windows tools for system restore points and backups.

Using the HP Cloud Recovery Download Tool (select products only)

Guides on creating HP Recovery media using the HP Cloud Recovery Download Tool.

Restore and recovery

Presents various options for restoring the computer to its original state.

Recovering using HP Recovery Manager

Explains how to use HP Recovery Manager for system recovery.

Using HP Recovery media to recover

Provides instructions on recovering the system using HP Recovery media.

Changing the computer boot order

Details how to modify the computer's boot order in BIOS.

Removing the HP Recovery partition (select products only)

Explains how to remove the HP Recovery partition to free up hard drive space.

POST error messages and diagnostic front panel LEDs and audible codes

POST numeric codes and text messages

Lists POST errors with numeric codes and text messages and their recommended actions.

Interpreting system validation diagnostic front panel LEDs and audible codes

Explains how to interpret diagnostic front panel LEDs and audible error codes.

Password security and resetting CMOS

Resetting the password jumper

Provides instructions for resetting or clearing administrator and power-on passwords.

Clearing and resetting the BIOS

Explains how to clear and reset BIOS settings to factory defaults.

Power cord set requirements

General requirements

Outlines the general requirements for power cord sets applicable to all countries.

Japanese power cord requirements

Specifies the power cord requirements exclusively for use in Japan.

Country-specific requirements

Details additional specific power cord requirements for various countries.

Statement of memory volatility

Current BIOS steps

Provides steps to restore nonvolatile memory containing personal data.

Nonvolatile memory usage

Details the usage, purpose, and write-protection of various nonvolatile memory types.

Questions and answers

Specifications

Related product manuals