HP Engage One 2D User Manual

2 Technical support
Contacting support
To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more
information about your product, including links to discussion forums and instructions on troubleshooting. You
can also
nd information on how to contact HP and open a support case.
Preparing to call technical support
If you can not solve a problem, you may need to call technical support. Have the following information
available when you call:
● If the product is connected to an HP POS computer, provide the serial number of the POS computer
● Purchase date on invoice
● The spares part number located on the product
● Condition under which the problem occurred
● Error messages received
● Hardware conguration
● Name and version of the hardware and software you are using
Contacting support 7

HP Engage One 2D Specifications

General

Brand	HP
Model	Engage One 2D
Category	Barcode Reader
Language	English