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HP ENVY *360 15M User Manual

HP ENVY *360 15M
90 pages
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HP ENVY x360 15m Convertible PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

Table of Contents

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HP ENVY *360 15M Specifications

General IconGeneral
BrandHP
ModelENVY *360 15M
CategoryLaptop
LanguageEnglish

Summary

Safety Warning Notice

Product Description

Processors

Details the CPU types and specifications for the computer models.

Chipset

Defines the integrated chipset used in the computer.

Graphics

Explains the graphics subsystems and their memory configurations.

Panel

Describes the specifications of the computer's display panel.

Memory

Details the types, configurations, and capacities of system memory.

Storage

Covers the types and capacities of hard drive and solid-state drive options.

Optical drive

Mentions the availability of an external optical drive.

Audio and video

Describes the audio system and video features like speakers and audio controls.

Camera

Provides information about the built-in computer camera and its features.

Microphones

Details the specifications of the computer's microphone system.

Sensors

Lists sensor types such as accelerometer, gyroscope, and e-compass.

Wireless

Explains the WLAN and Bluetooth wireless capabilities of the computer.

External media cards

Information regarding the integrated media card reader.

Ports

Lists and describes the various physical connection ports on the computer.

Keyboard/pointing devices

Details the features of the keyboard and ClickPad pointing device.

Power requirements

Specifies the types of AC adapters and battery supported by the computer.

Operating system

Lists the operating systems preinstalled or supported on the computer.

Getting to Know Your Computer

Locating Hardware

Instructions on how to identify installed hardware components using Device Manager.

Locating Software

Guidance on how to find installed software applications on the computer.

Display

Identifies and describes components located around the computer's display.

Speakers

Locates and describes the computer's built-in speakers.

Lights

Explains the function of various status indicator lights on the computer.

Special Keys

Details the functionality of special keys on the keyboard.

ClickPad

Identifies the ClickPad area and its associated buttons.

Left Side

Describes the ports and indicators located on the left side of the computer.

Right Side

Describes the ports and indicators located on the right side of the computer.

Bottom

Identifies components located on the bottom exterior of the computer.

Illustrated Parts Catalog

Labels

Location and identification of the various labels on the computer.

Computer Components

Lists and illustrates spare parts for internal computer components.

Display Assembly Components

Lists spare parts specifically for the computer's display assembly.

Miscellaneous Parts

Lists various accessory parts such as adapters, cables, and kits.

Removal and Replacement Preliminary Requirements

Tools Required

Lists the necessary tools for performing component servicing.

Service Considerations

Provides general advice and precautions before disassembling the computer.

Plastic Parts

Offers precautions for safely handling plastic components during servicing.

Cables and Connectors

Provides guidelines for safely handling internal computer cables and connectors.

Drive Handling

Details safety precautions for handling storage drives to prevent damage.

Grounding Guidelines

Explains procedures to prevent electrostatic discharge (ESD) damage to components.

Packaging and Transporting Guidelines

Offers guidelines for safely packaging and transporting computer equipment.

Workstation Guidelines

Recommendations for setting up a safe and effective service workspace.

Equipment Guidelines

Specifies general requirements for grounding equipment during service.

Removal and Replacement Procedures

Bottom Cover

Step-by-step instructions for removing and replacing the computer's bottom cover.

Battery

Instructions for safely removing and replacing the computer's battery.

Hard Drive

Procedures for removing and replacing the computer's hard disk drive.

Solid-State Drive

Steps to remove and replace a solid-state drive (SSD) in the computer.

Memory Module

Instructions for removing and replacing the system's RAM modules.

SD Card Board Cable

Procedure for removing the cable connecting the SD card board.

ClickPad Cable

Procedure for removing the cable connecting the ClickPad.

ClickPad

Steps to remove and replace the computer's ClickPad unit.

System Board

Procedures for removing and replacing the main system board.

Fan/Heat Sink Assembly

Instructions for removing and replacing the computer's cooling assembly.

WLAN Module

Procedure for removing and replacing the wireless local area network module.

SD Card Board

Steps to remove and replace the SD card board assembly.

Speakers

Procedure for removing and replacing the computer's speakers.

Display Assembly

Instructions for removing the computer's display assembly.

Power Connector Cable

Procedure for removing the power connector cable.

Computer Setup (BIOS), TPM, and HP Sure Start

Using Computer Setup

Overview of the Computer Setup utility (BIOS) and its functions.

Starting Computer Setup

Instructions on how to access and start the BIOS/UEFI setup.

Navigating and Selecting in Computer Setup

Methods for navigating menus and making selections within the BIOS setup.

Restoring Factory Settings in Computer Setup

How to reset BIOS settings to their original factory default values.

Updating the BIOS

Information and guidance on how to update the system's BIOS.

Determining the BIOS Version

How to check the current BIOS version installed on the computer.

Downloading a BIOS Update

Steps to download the necessary files for a BIOS update.

Changing the Boot Order Using the F9 Prompt

How to dynamically choose a boot device for the current startup sequence.

TPM BIOS Settings (Select Products Only)

Instructions for configuring Trusted Platform Module (TPM) settings in BIOS.

Using HP Sure Start (Select Products Only)

Information on HP Sure Start technology for BIOS protection.

HP PC Hardware Diagnostics (UEFI)

HP PC Hardware Diagnostics (UEFI)

Introduction to the UEFI-based tool for diagnosing hardware issues.

Starting HP PC Hardware Diagnostics (UEFI)

How to launch the HP PC Hardware Diagnostics tool.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device

Guide to creating bootable diagnostics media on a USB drive.

Specifications

Computer Specifications Overview

Key technical specifications including dimensions, weight, temperature, and humidity.

Backing Up and Recovering

Creating Recovery Media and Backups

Information on methods for creating system recovery media and backups.

Restoring and Recovering Your System

Overview of the different options available for system recovery.

Creating HP Recovery Media (Select Products Only)

Step-by-step guide to creating HP recovery media for the computer.

Using Windows Tools

Guidance on using built-in Windows tools for backup and restore operations.

Restore and Recovery

Details general options for restoring the computer to a previous state.

Recovering Using HP Recovery Manager

A detailed guide for using HP Recovery Manager for system restoration.

Using the HP Recovery Partition (Select Products Only)

Performing system recovery using the computer's internal HP Recovery partition.

Using HP Recovery Media to Recover

Performing system recovery using external HP recovery media.

Changing the Computer Boot Order

Instructions on how to modify the system's boot sequence.

Removing the HP Recovery Partition (Select Products Only)

Steps to remove the HP Recovery partition to free up hard drive space.

Power Cord Set Requirements

Requirements for All Countries

General specifications and safety requirements applicable to all power cord sets.

Requirements for Specific Countries and Regions

Country-specific power cord compliance and certification details.

Recycling

Recycling

Information on responsible disposal of electronic waste and batteries.

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