HP ENVY 16 User Manual

90 pages

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Maintenance and Service Guide

SUMMARY

This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents4
1 Product Description8
2 Getting to Know Your Computer11
Locating Hardware11
Locating Software11
Right Side11
Left Side12
Display13
Low Blue Light Mode (Select Products Only)13
Keyboard Area14
Touchpad Settings and Components15
Touchpad Settings15
Adjusting Touchpad Settings15
Turning on the Touchpad15
Touchpad Components15
Lights16
Button and Speakers17
Special Keys18
Action Keys20
HP Hubs Launcher (Select Products Only)21
Bottom21
Labels22
3 Illustrated Parts Catalog25
Computer Major Components25
Display Assembly Subcomponents27
Cables28
Miscellaneous Parts29
4 Removal and Replacement Procedures Preliminary Requirements31
Tools Required31
Service Considerations31
Plastic Parts31
Cables and Connectors31
Drive Handling31
Electrostatic Discharge Information32
Generating Static Electricity32
Preventing Electrostatic Damage to Equipment33
Personal Grounding Methods and Equipment33
Grounding the Work Area34
Recommended Materials and Equipment34
Cleaning Your Computer35
Enabling HP Easy Clean (Select Products Only)35
Removing Dirt and Debris from Your Computer35
Cleaning Your Computer with a Disinfectant36
Caring for Wood Veneer (Select Products Only)37
Packaging and Transporting Guidelines37
Accessing Support Information37
5 Removal and Replacement Procedures for Authorized Service Provider Parts40
Component Replacement Procedures40
Preparation for Disassembly40
Bottom Cover40
Battery41
Memory Modules42
WLAN Module44
Solid-State Drive46
Heat Sink47
Fan Assembly48
Display Assembly Panel50
Power Connector Cable51
System Board51
IR Board54
Speakers55
Hall Sensor Board57
Touchpad58
RJ-45 Door59
Display Assembly60
Keyboard with Top Cover64
6 Using Setup Utility (BIOS)66
Starting Setup Utility (BIOS)66
Updating Setup Utility (BIOS)66
Determining the BIOS Version66
Preparing for a BIOS Update67
Downloading a BIOS Update67
Installing a BIOS Update67
7 Computer Setup (BIOS), TPM, and HP Sure Start69
Using Computer Setup69
Navigating and Selecting in Computer Setup69
Restoring Factory Settings in Computer Setup69
Updating the BIOS70
Determining the BIOS Version70
Preparing for a BIOS Update70
Downloading a BIOS Update71
Installing a BIOS Update71
Changing the Boot Order Using the F9 Prompt71
TPM BIOS Settings (Select Products Only)72
Using HP Sure Start (Select Products Only)72
8 Backing Up, Restoring, and Recovering73
Backing up Information and Creating Recovery Media73
Using Windows Tools for Backing up73
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)73
Restoring and Recovering Your System73
Creating a System Restore74
Restoring and Recovery Methods74
Recovering Using HP Recovery Media74
Changing the Computer Boot Order75
Using HP Sure Recover (Select Products Only)75
9 Using HP PC Hardware Diagnostics76
Using HP PC Hardware Diagnostics Windows (Select Products Only)76
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code76
Accessing HP PC Hardware Diagnostics Windows76
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant76
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)77
Downloading HP PC Hardware Diagnostics Windows77
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP77
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store77
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)77
Installing HP PC Hardware Diagnostics Windows78
Using HP PC Hardware Diagnostics UEFI78
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code78
Starting HP PC Hardware Diagnostics UEFI78
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive79
Downloading the Latest HP PC Hardware Diagnostics UEFI Version79
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)79
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)80
Downloading Remote HP PC Hardware Diagnostics UEFI80
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version80
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number80
Customizing Remote HP PC Hardware Diagnostics UEFI Settings80
10 Specifications82
Computer Specifications82
40.64 CM (16 In) Display Specifications83
Solid-State Drive Specifications83
Solid-State Drive Specifications (SATA-3)84
11 Power Cord Set Requirements85
Requirements for All Countries85
Requirements for Specific Countries and Regions85

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HP ENVY 16 Specifications

General

Display Size	16 inches
Operating System	Windows 11 Home
Processor	Intel Core i7
Graphics	NVIDIA GeForce RTX 4060
RAM	16 GB DDR5
Storage	1 TB SSD
Weight	2.3 kg
Display Resolution	2560 x 1600
Webcam	5 MP IR Camera
Battery	83 Wh Li-ion polymer
Ports	2x Thunderbolt 4, 2x USB-A, 1x HDMI 2.1, 1x SD card reader
Wireless	Bluetooth 5.3
Audio	Bang & Olufsen