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HP ENVY 16 User Manual

HP ENVY 16
90 pages
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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents

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HP ENVY 16 Specifications

General IconGeneral
Display Size16 inches
Operating SystemWindows 11 Home
ProcessorIntel Core i7
GraphicsNVIDIA GeForce RTX 4060
RAM16 GB DDR5
Storage1 TB SSD
Weight2.3 kg
Display Resolution2560 x 1600
Webcam5 MP IR Camera
Battery83 Wh Li-ion polymer
Ports2x Thunderbolt 4, 2x USB-A, 1x HDMI 2.1, 1x SD card reader
WirelessBluetooth 5.3
AudioBang & Olufsen

Summary

Product Description

Getting to Know Your Computer

Locating Hardware

How to find installed hardware components on the computer.

Locating Software

How to find installed software on the computer.

Right Side Components

Identification of components on the right side of the computer.

Left Side Components

Identification of components on the left side of the computer.

Display Components

Information about the computer's display components.

Low Blue Light Mode

Feature for eye comfort and safety.

Keyboard Area

Information about the computer's keyboard area.

Touchpad Settings and Components

Details on touchpad settings and its components.

Computer Lights

Identification of the lights on the computer.

Buttons and Speakers

Identification of computer buttons and speakers.

Special Keys

Identification and explanation of special keys.

Action Keys

Information about action keys and their functions.

HP Hubs Launcher

Information about the HP Hubs Launcher application.

Bottom Components

Identification of bottom components of the computer.

Computer Labels

Information about labels affixed to the computer.

Illustrated Parts Catalog

Computer Major Components

Identification of major computer components and their part numbers.

Display Assembly Subcomponents

Identification of display assembly subcomponents and their part numbers.

Cables

Identification of cables and their part numbers.

Miscellaneous Parts

Identification of miscellaneous parts and their part numbers.

Removal and Replacement Procedures - Preliminary Requirements

Tools Required

List of tools needed for removal and replacement procedures.

Service Considerations

Important considerations during disassembly and assembly.

Plastic Parts Handling

Caution regarding handling and potential damage to plastic parts.

Cables and Connectors

Guidelines for handling cables and connectors to prevent damage.

Drive Handling Guidelines

Guidelines for handling drives to prevent damage and data loss.

Electrostatic Discharge Information

Information on preventing damage from electrostatic discharge (ESD).

Generating Static Electricity

Guidelines related to the generation of static electricity.

Preventing Electrostatic Damage

Precautions to prevent damage to equipment from ESD.

Personal Grounding Methods

Methods and equipment for personal grounding to prevent ESD.

Grounding the Work Area

Precautions for grounding the work area to prevent static damage.

Recommended Materials and Equipment

Recommended materials for preventing static electricity.

Cleaning Your Computer

Procedures for cleaning the computer's external surfaces.

Enabling HP Easy Clean

Instructions for enabling software to disable input devices during cleaning.

Removing Dirt and Debris

Steps to clean dirt and debris from the computer.

Cleaning With a Disinfectant

Steps for disinfecting the computer's external surfaces.

Caring for Wood Veneer

Specific care instructions for wood veneer surfaces.

Packaging and Transporting Guidelines

Guidelines for safely packaging and transporting the computer.

Accessing Support Information

How to find HP support information and resources.

Removal and Replacement Procedures for Authorized Service Provider Parts

Component Replacement Procedures

General procedures for removing and replacing computer components.

Preparation for Disassembly

Steps to prepare the computer before disassembly.

Bottom Cover Removal

Procedure to remove and replace the bottom cover.

Battery Removal and Replacement

Procedure to remove and replace the battery.

Memory Module Replacement

Procedure to remove and replace memory modules.

WLAN Module Replacement

Procedure to remove and replace the WLAN module.

Solid-State Drive Replacement

Procedure to remove and replace the solid-state drive.

Heat Sink Replacement

Procedure to remove and replace the heat sink.

Fan Assembly Replacement

Procedure to remove and replace the fan assembly.

Display Assembly Panel Replacement

Procedure to remove and replace the display assembly panel.

Power Connector Cable Replacement

Procedure to remove and replace the power connector cable.

System Board Replacement

Procedure to remove and replace the system board.

IR Board Replacement

Procedure to remove and replace the IR board.

Speaker Replacement

Procedure to remove and replace the speakers.

Hall Sensor Board Replacement

Procedure to remove and replace the hall sensor board.

Touchpad Replacement

Procedure to remove and replace the touchpad.

RJ-45 Door Replacement

Procedure to remove and replace the RJ-45 door.

Display Assembly Removal

Procedure to remove and disassemble the display assembly.

Keyboard with Top Cover Replacement

Procedure to remove and replace the keyboard with top cover.

Using Setup Utility (BIOS)

Starting Setup Utility (BIOS)

How to access the computer's setup utility (BIOS).

Updating Setup Utility (BIOS)

Information on updating the computer's BIOS.

Determining the BIOS Version

How to find the current BIOS version on the computer.

Preparing for a BIOS Update

Prerequisites for downloading and installing a BIOS update.

Downloading a BIOS Update

Steps to check for and download BIOS updates.

Installing a BIOS Update

Steps for installing a downloaded BIOS update.

Changing Boot Order via F9 Prompt

How to dynamically choose a boot device.

Backing Up, Restoring, and Recovering

Backing Up Information and Creating Recovery Media

Methods for backing up data and creating recovery media.

Using Windows Tools for Backing Up

Using Windows tools for backing up personal information.

HP Cloud Recovery Download Tool

Creating recovery media using the HP Cloud Recovery tool.

Restoring and Recovering Your System

Tools and methods for system recovery.

Creating a System Restore

Steps to create a system restore point.

Restoring and Recovery Methods

Various methods for restoring and recovering the computer system.

Recovering Using HP Recovery Media

Recovering the system using HP Recovery media.

Changing the Computer Boot Order

How to change the computer's boot order.

Using HP Sure Recover

Using HP Sure Recover for OS recovery.

Computer Setup (BIOS), TPM, and HP Sure Start

Using Computer Setup

How to access and use the computer's setup utility (BIOS).

Navigating and Selecting in Computer Setup

Methods for navigating and selecting options within Computer Setup.

Restoring Factory Settings in Computer Setup

How to restore computer settings to factory defaults.

Updating the BIOS

Information on updating the computer's BIOS.

Determining the BIOS Version

How to find the current BIOS version on the computer.

Preparing for a BIOS Update

Prerequisites for downloading and installing a BIOS update.

Downloading a BIOS Update

Steps to check for and download BIOS updates.

Installing a BIOS Update

Steps for installing a downloaded BIOS update.

Changing Boot Order via F9 Prompt

How to dynamically choose a boot device.

TPM BIOS Settings

Modifying Trusted Platform Module (TPM) settings in BIOS.

Using HP Sure Start

Information on HP Sure Start technology for BIOS monitoring.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows

Using Windows-based utility for hardware diagnostics.

Windows Hardware Failure ID Code

Understanding and using hardware failure ID codes.

Accessing HP PC Hardware Diagnostics Windows

How to access the Windows diagnostic tool.

Accessing via HP Support Assistant

Accessing diagnostics via HP Support Assistant.

Accessing via Start Menu

Accessing diagnostics from the Windows Start menu.

Downloading HP PC Hardware Diagnostics Windows

Instructions for downloading the hardware diagnostics tool.

Downloading Latest Version from HP

Downloading the latest diagnostics version from HP's website.

Downloading from Microsoft Store

Downloading the diagnostics tool from the Microsoft Store.

Downloading by Product Name or Number

Downloading diagnostics using product identification.

Installing HP PC Hardware Diagnostics Windows

Steps for installing the downloaded hardware diagnostics tool.

Using HP PC Hardware Diagnostics UEFI

Using the UEFI version for hardware diagnostics.

UEFI Hardware Failure ID Code

Using failure ID codes with UEFI diagnostics.

Starting HP PC Hardware Diagnostics UEFI

How to start the UEFI diagnostic tool.

Specifications

Computer Specifications

General specifications for the computer system.

40.64 cm (16 in) Display Specifications

Detailed specifications for the 16-inch display.

Solid-State Drive Specifications (PCIe)

Specifications for solid-state drives (PCIe).

Solid-State Drive Specifications (SATA-3)

Specifications for SATA-3 solid-state drives.

Power Cord Set Requirements

Requirements for All Countries

General requirements for power cord sets.

Requirements for Specific Countries and Regions

Power cord requirements specific to countries and regions.

Recycling

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