HP ENVY x360 13 User Manual

Maintenance and Service Guide
HP ENVY x360 13 Convertible PC
IMPORTANT! This document is intended for
HP authorized service providers only.

HP ENVY x360 13 Specifications

General

Display Size	13.3 inches
RAM	8GB or 16GB
Storage	256GB, 512GB, or 1TB SSD
Convertible	Yes
Touchscreen	Yes
Resolution	1920 x 1080
Weight	2.92 lbs
Ports	headphone/microphone combo
Wireless	Wi-Fi 6, Bluetooth 5.0
Operating System	Windows 10 or Windows 11

Summary

Product Description

Components

Removal and Replacement Procedures Preliminary Requirements

Service Preparation

Outlines necessary tools, safety precautions, and handling guidelines for repairs.

Removal and Replacement Procedures

Bottom Cover Replacement

Procedure to remove and replace the computer's bottom cover.

Battery Replacement

Steps for safely removing and installing the laptop battery.

WLAN Module Replacement

Solid-State Drive Replacement

Guide for removing and installing the SSD.

Fan Replacement

Display Assembly Replacement

Steps to remove and replace the entire display unit.

System Board Replacement

Detailed steps for removing and replacing the main system board.

Heat Sink Replacement

Computer Setup (BIOS), TPM, and HP Sure Start

BIOS Configuration and Updates

How to access, configure, and update the system BIOS.

Boot Order, TPM, and Sure Start

Backing Up, Restoring, and Recovering

Data Backup and Recovery Media Creation

Methods for backing up personal data and creating system recovery media.

System Recovery and Boot Options

Steps to restore the system using recovery media or change boot order.

Using HP PC Hardware Diagnostics

Windows Hardware Diagnostics

UEFI Hardware Diagnostics

Power Cord Set Requirements