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HP ENVY x360 14-fc0 Series User Manual

HP ENVY x360 14-fc0 Series
96 pages
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Maintenance and Service Guide
HP ENVY x360 14 inch 2-in-1 Laptop PC
Model numbers: 14-fc0xxx
SUMMARY
This guide provides maintenance information about such topics as spare parts, removal and replacement of
parts, security, and backing up.

Table of Contents

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HP ENVY x360 14-fc0 Series Specifications

General IconGeneral
RAM8GB or 16GB
Storage256GB, 512GB, or 1TB SSD
Operating SystemWindows 11 Home
ColorNatural Silver
WirelessWi-Fi 6
AudioDual speakers, HP Audio Boost
CameraHP True Vision 5MP IR camera

Summary

Product Description

Component Overview and Specifications

Details the computer's major components, processors, memory, storage, and display specifications.

Device Features and Modes

Explains 360 modes, display options, and features like Low Blue Light, IMAX Enhanced, and Wake-on-Voice.

User Interface Elements

Covers keyboard layout, touchpad functionality, indicator lights, and special keys for user interaction.

Physical Identification and Labels

Identifies bottom components and explains the purpose and location of service labels for computer identification.

Computer Components

Locating Hardware and Software

Instructions on how to find installed hardware and software using system tools.

External Component Identification

Identifies components on the right and left sides of the computer, including ports.

Internal Component Identification

Identifies bottom components and explains the purpose and location of service labels.

Illustrated Parts Catalog

Computer Major Components

Identifies and lists spare parts for the main assemblies of the computer.

Display Assembly Subcomponents

Details the spare parts for the display panel, hinges, and back cover.

Miscellaneous Parts

Lists spare parts for accessories like AC adapters, mice, pens, and cables.

Removal and Replacement Procedures Preliminary Requirements

Tools and Service Considerations

Covers necessary tools for disassembly, handling precautions for parts, and general service guidelines.

ESD Prevention and Grounding

Explains electrostatic discharge prevention methods, grounding procedures, and recommended materials for safe handling.

Computer Cleaning Guidelines

Provides instructions for safely cleaning the computer's external surfaces and using disinfectants.

Removal and Replacement Procedures for Authorized Service Provider Parts

Preparation for Disassembly

Steps to prepare the computer for disassembly, including powering off and disconnecting devices.

Bottom Cover and Battery Removal

Step-by-step instructions for removing the bottom cover and replacing the laptop's battery.

Solid-State Drive and WLAN Module Removal

Guides for removing and replacing the solid-state drive (SSD) and the WLAN module.

Using Setup Utility (BIOS)

Starting and Updating BIOS

Instructions on how to access the BIOS setup utility and information on performing BIOS updates.

Preparing and Installing BIOS Updates

Prerequisites, precautions, and steps for downloading and installing BIOS updates.

Backing Up, Restoring, and Recovering

Backing Up Information and Creating Recovery Media

Methods for backing up data using Windows tools or HP Cloud Recovery for system recovery.

System Restoration Methods

Overviews different methods for restoring the system, including System Restore and HP Recovery media.

Changing Boot Order and Sure Recover

Instructions on modifying boot sequence and information on HP's Sure Recover OS solution.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows

Instructions for running diagnostic tests using the HP PC Hardware Diagnostics tool within Windows.

HP PC Hardware Diagnostics UEFI

Guide for running diagnostics using the UEFI firmware interface, outside the operating system.

Downloading and Customizing Diagnostics

Steps for downloading diagnostic tools and configuring settings for remote hardware diagnostics.

Specifications

Computer Specifications

Details dimensions, weight, input power, temperature, and humidity ratings for the computer.

Display and Drive Specifications

Provides specifications for the laptop's display and solid-state drives, including resolution and transfer rates.

Statement of Memory Volatility

BIOS Steps for Memory Restoration

Procedures to restore nonvolatile memory to factory defaults and clear personal data.

Nonvolatile Memory Troubleshooting and Q&A

Troubleshooting steps for memory usage and FAQs addressing BIOS settings and memory data.

Power Cord Set Requirements

Global Power Cord Requirements

General power cord requirements applicable globally, including length, approval, and capacity.

Country-Specific Power Cord Requirements

Details country-specific power cord requirements, accredited agencies, and applicable note numbers.

Recycling

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