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HP ENVY x360 15m User Manual

HP ENVY x360 15m
87 pages
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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents

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HP ENVY x360 15m Specifications

General IconGeneral
Display Size15.6 inches
Operating SystemWindows 10 or Windows 11
ProcessorAMD Ryzen 5 or Intel Core i5/i7
RAM8GB or 16GB DDR4
Storage256 GB or 512 GB or 1 TB SSD
GraphicsIntel Iris Xe Graphics or AMD Radeon Graphics
Battery3-cell, 51 Wh Li-ion
DisplayFull HD (1920 x 1080) or 4K UHD (3840 x 2160) touchscreen
Ports1 x USB-C, HDMI, headphone/microphone combo
WirelessWi-Fi 6 (802.11ax)
BluetoothBluetooth 5
WebcamHP Wide Vision HD camera
AudioAudio by Bang & Olufsen; Dual speakers
Dimensions14.13 x 9.02 x 0.72 inches (35.9 x 22.9 x 1.83 cm)

Summary

1 Product description

2 Components

Right side

Identifies components on the right side of the computer.

Left side

Identifies components on the left side of the computer.

Rear

Identifies the component located at the rear of the computer.

Lights

Identifies and describes the lights on the computer.

Special keys

Identifies and describes the special keys on the keyboard.

Bottom

Identifies components located on the bottom of the computer.

3 Illustrated parts catalog

Computer major components

Identifies the major computer components using illustrations and tables.

Display assembly subcomponents

Identifies subcomponents of the display assembly.

Miscellaneous parts

Identifies miscellaneous parts and their part numbers.

4 Removal and replacement procedures preliminary requirements

Tools required

Lists tools needed for removal and replacement procedures.

Service considerations

Key considerations during disassembly and assembly procedures.

Plastic parts

Guidance on handling plastic parts to prevent damage.

Cables and connectors

Instructions for handling cables and connectors with care.

Drive handling

Guidelines for safely handling computer drives.

Electrostatic discharge information

Information on preventing damage from static electricity.

Generating static electricity

Guidelines on how activities generate static electricity.

Preventing electrostatic damage to equipment

Precautions to prevent static electricity damage to electronic components.

Personal grounding methods and equipment

Equipment to prevent static electricity damage to electronic components.

Grounding the work area

Precautions for preventing static damage at the work area.

Recommended materials and equipment

Materials and equipment recommended to prevent static electricity.

Cleaning your computer

Steps to safely clean external computer surfaces.

Enabling HP Easy Clean (select products only)

Software to disable input for safe cleaning of computer surfaces.

Removing dirt and debris from your computer

Recommended steps to clean dirt and debris from the computer.

Cleaning your computer with a disinfectant

Guidelines for disinfecting computer surfaces to prevent bacteria spread.

Caring for wood veneer (select products only)

Proper care instructions for wood veneer surfaces on the computer.

Packaging and transporting guidelines

Guidelines for proper packaging and transporting of equipment.

Accessing support information

Information on how to find HP support resources.

5 Removal and replacement procedures for authorized service provider parts

Component replacement procedures

General procedures for removing and replacing computer components.

Preparation for disassembly

Steps to prepare the computer for component removal.

Bottom cover

Procedure for removing the bottom cover of the computer.

Battery

Procedure for removing and installing the computer battery.

Speakers

Procedure for removing and installing the computer speakers.

Solid-state drive

Procedure for removing and installing the solid-state drive.

Memory module

Procedure for removing and installing the computer's memory module.

WLAN module

Procedure for removing and installing the wireless LAN module.

Infrared sensor board cable

Procedure for removing and installing the infrared sensor board cable.

Infrared sensor board

Procedure for removing and installing the infrared sensor board.

Processor fan

Procedure for removing and installing the processor fan.

Graphics fan

Procedure for removing and installing the graphics fan.

Heat sink

Procedure for removing and installing the computer's heat sink.

System board

Procedure for removing and installing the computer's system board.

39.6 cm (15.6 in) display assembly

Procedures for removing and disassembling the display assembly.

Remove the display assembly:

Steps to remove the display assembly from the computer.

Remove the display panel assembly:

Steps to remove the display panel assembly.

Remove the display panel cable:

Procedure for removing the display panel cable.

Remove the display hinges:

Procedure for removing the display hinges.

Remove the display hinge covers:

Procedure for removing the display hinge covers.

Remove the webcam/microphone module:

Procedure for removing the webcam/microphone module.

Power connector cable

Procedure for removing the power connector cable.

Touchpad cable

Procedure for removing the touchpad cable.

Touchpad

Procedure for removing the touchpad.

6 Using Setup Utility (BIOS)

Starting Setup Utility (BIOS)

Ways to access the BIOS Setup Utility.

Updating Setup Utility (BIOS)

Information on how to update the BIOS.

Determining the BIOS version

How to check the current BIOS version on the computer.

Preparing for a BIOS update

Prerequisites for performing a BIOS update.

Downloading a BIOS update

Steps to check for and download BIOS updates.

Installing a BIOS update

Procedures for installing a downloaded BIOS update.

Changing the boot order using the f9 prompt

Dynamically select a boot device using the f9 prompt.

7 Computer Setup (BIOS), TPM, and HP Sure Start

Using Computer Setup

How to start and use the Computer Setup utility.

Navigating and selecting in Computer Setup

Methods for navigating and making selections within Computer Setup.

Restoring factory settings in Computer Setup

Steps to reset Computer Setup to factory default settings.

Updating the BIOS

Information on updating the BIOS from the HP website.

Determining the BIOS version

How to determine the current BIOS version.

Preparing for a BIOS update

Prerequisites for performing a BIOS update.

Changing the boot order using the f9 prompt

How to change the boot order using the f9 prompt.

TPM BIOS settings (select products only)

Modifying TPM settings in Computer Setup for enhanced security.

Using HP Sure Start (select products only)

Information on using HP Sure Start for BIOS protection.

8 Backing up, restoring, and recovering

Backing up information and creating recovery media

Methods for creating backups and recovery media.

Using Windows tools for backing up

Using Windows tools to back up personal information.

Using the HP Cloud Recovery Download Tool to create recovery media (select products only)

Creating recovery media using the HP Cloud Recovery Download Tool.

Restoring and recovering your system

Tools and methods to restore the computer system.

Creating a system restore

Creating restore points using Windows System Restore.

Restoring and recovery methods

Different methods for restoring and recovering the computer.

Recovering using HP Recovery media

Steps for recovering the system using HP Recovery media.

Changing the computer boot order

How to change the computer's boot order.

Using HP Sure Recover (select products only)

Restoring the OS image using HP Sure Recover.

11 Power cord set requirements

Requirements for all countries

General power cord requirements applicable globally.

Requirements for specific countries and regions

Power cord requirements specific to countries and regions.

10 Specifications

Computer specifications

Dimensions, weight, power ratings, and operating conditions for the computer.

39.6 cm (15.6 in) display specifications

Technical specifications for the computer's display.

Solid-state drive specifications

Technical specifications for the computer's solid-state drives.

Solid-state drive specifications (SATA-3)

Technical specifications for the SATA-3 solid-state drive.

12 Recycling

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