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HP ENVY User Manual

HP ENVY
127 pages
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HP ENVY Notebook PC
Maintenance and Service Guide

Table of Contents

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HP ENVY Specifications

General IconGeneral
Bus typeDMI
SteppingD2
Tjunction100 °C
Processor cache6 MB
Processor cores4
Processor modeli7-2630QM
System bus rate5 GT/s
Processor familyIntel® Core™ i7
Processor seriesIntel Core i7-2600 Mobile Series
Processor socketSocket 988
Processor threads8
Processor codenameSandy Bridge
Processor frequency2 GHz
Processor cache typeSmart Cache
Processor lithography32 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version2.0
Processor boost frequency2.9 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)45 W
CPU multiplier (bus/core ratio)20
Maximum number of PCI Express lanes16
Motherboard chipsetIntel HM67 Express
HDD speed5400 RPM
HDD capacity750 GB
HDD interfaceSATA
Storage mediaHDD
Optical drive typeDVD Super Multi
Card reader integrated-
Total storage capacity1500 GB
Number of HDDs installed2
Display diagonal17.3 \
Native aspect ratio16:9
Display number of colors16.78 million colors
TypePC
Power supply typeAC/DC
Power requirements100 - 240V
AC adapter includedYes
Wireless technologyWi-Fi
Graphics card familyAMD
Compliance industry standards802.11a/b/g/n
Maximum internal memory (64-bit)16 GB
Memory slots4x SO-DIMM
Internal memory8 GB
Memory clock speed1333 MHz
Internal memory typeDDR3-SDRAM
On-board graphics card ID0x116
Discrete graphics card modelAMD Radeon HD 6850M
On-board graphics card modelIntel® HD Graphics 3000
On-board graphics card familyIntel® HD Graphics
On-board graphics card base frequency650 MHz
On-board graphics card dynamic frequency (max)1100 MHz
Audio systemHD
Keyboard layoutAZERTY
Pointing deviceTouchpad + Scroll zone
Networking type10/100/1000
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100/1000Base-T(X)
Networking featuresGigabit Ethernet
Operating system installedWindows 7 Home Premium
Charging port typeDC-in jack
USB 2.0 ports quantity3
Ethernet LAN (RJ-45) ports1
VGA (D-Sub) ports quantity0
Password protection typeBIOS, HDD
Battery life (max)2.25 h
Number of battery cells6
AC adapter power120 W
Sustainability certificatesEPEAT Silver
Product colorBlack, Silver
Country of originChina
Processor codeSR02Y
Processor ARK ID52219
Processor package size37.5 x 37.5 (rPGA998) mm
Supported instruction setsAVX
Intel Identity Protection Technology version1.00
Weight and Dimensions IconWeight and Dimensions
Depth275 mm
Width416 mm
Height38.7 mm
Weight3410 g

Summary

External Component Identification

Removal and Replacement Procedures - Preliminary Requirements

Tools and Service Considerations

Outlines necessary tools, general service advice, and precautions for handling plastic parts.

Handling Cables, Drives, and ESD Protection

Provides guidelines for safely handling cables, drives, grounding, and ESD protection.

Packaging and Workstation Guidelines

Details procedures for packaging, transporting, and setting up a safe ESD-free workstation.

Customer Self-Repair Procedures

Optical Drive Removal

Step-by-step instructions for removing and replacing the optical drive.

Authorized Service Provider Procedures

Bottom Cover Removal

Instructions for removing the bottom cover, including screw details and country-specific suffixes.

Battery Replacement

Safety warnings and steps to disconnect the battery cable and remove the battery.

Hard Drive Replacement

Procedures for disconnecting the cable, removing screws, and lifting out the hard drive assembly.

System Board Replacement

Detailed steps to disconnect various cables and remove the system board.

Using Setup Utility (BIOS) - Windows 7

Using Setup Utility (BIOS) - Windows 8.1

Using Setup Utility (BIOS) - Windows 10

Starting, Updating, and Downloading BIOS

How to start, determine version, update, download, and install BIOS in Windows 10.

Backing Up, Restoring, and Recovering - Windows 7

Creating Backups and Recovery Media

Methods for creating backups, system restore points, and recovery media using HP tools.

Restore and Recovery Options

Explains restoring to a previous point, specific files, and using HP Recovery Manager.

Backing Up, Restoring, and Recovering - Windows 8.1

Backing Up, Restoring, and Recovering - Windows 10

Creating Recovery Media and Backups

Methods for creating HP Recovery media and using Windows tools for backups in Windows 10.

HP Recovery Media Creation and Usage

Instructions for obtaining or creating HP Recovery media and its usage.

Restore and Recovery Methods

Overview of different recovery options like System Recovery and Factory Reset.

Using HP PC Hardware Diagnostics (UEFI)

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