HP ENVY x360 13 User Manual

7 Backing up, restoring, and recovering
This chapter provides information about the following processes, which are standard procedure for most
products:
● Backing up your personal information—You can use Windows tools to back up your personal information
(see Using Windows tools on page 69).
● Creating a restore point—You can use Windows tools to create a restore point (see Using Windows tools
on page 69).
● Creating recovery media (select products only)—You can use the HP Cloud Recovery Download Tool (select
products only) to create recovery media (see Using the HP Cloud Recovery Download Tool to create
recovery media (select products only) on page 69).
● Restoring and recovery—Windows oers several options for restoring from backup, refreshing the
computer, and resetting the computer to its original state (see Using Windows tools on page 69).
IMPORTANT: If you will be performing recovery procedures on a tablet, the tablet battery must be at least 70%
charged before you start the recovery process.
IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before
beginning any recovery process.
Backing up information and creating recovery media
Using Windows tools
IMPORTANT: Windows is the only option that allows you to back up your personal information. Schedule
regular backups to avoid information loss.
You can use Windows tools to back up personal information and create system restore points and recovery
media.
NOTE: If computer storage is 32 GB or less, Microsoft System Restore is disabled by default.
For more information and steps, see the Get Help app.
1. Select the Start button, and then select the Get Help app.
2. Enter the task you want to perform.
NOTE: You must be connected to the Internet to access the Get Help app.
Using the HP Cloud Recovery Download Tool to create recovery media (select products
only)
You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB ash drive.
For details:
▲ Go to http://www.hp.com/support, search for HP Cloud Recovery, and then select the result that matches
the type of computer that you have.
Backing up information and creating recovery media 69

HP ENVY x360 13 Specifications

General

Display Size	13.3 inches
RAM	8GB or 16GB
Storage	256GB, 512GB, or 1TB SSD
Convertible	Yes
Touchscreen	Yes
Resolution	1920 x 1080
Weight	2.92 lbs
Ports	headphone/microphone combo
Wireless	Wi-Fi 6, Bluetooth 5.0
Operating System	Windows 10 or Windows 11