HP FAX 1250 Series User Manual (English)

Questions and Answers:

J
james98Aug 20, 2025
What to do if my HP Fax Machine is having problems sending and receiving faxes?
- T
  tatejoshuaAug 21, 2025
  If your HP Fax is having problems sending and receiving faxes, ensure the device is turned on. Also, verify that you are using the phone cord supplied in the box with the HP Fax to connect to the telephone wall jack. Other equipment using the same phone line, a noisy phone line connection, or the lack of a DSL filter (if you are using a digital subscriber line (DSL) service) could also be the cause. Additionally, using a phone splitter can cause faxing problems.
S
Steven LewisAug 22, 2025
What to do if the HP FAX 1250 Fax Machine cannot receive faxes, but can send faxes?
- H
  hansenlisaAug 22, 2025
  If your HP Fax cannot receive faxes but can send them, check the following: If you are not using a distinctive ring service, make sure the Distinctive Ring feature on the HP Fax is set to All Rings. If Auto Answer is set to Tel, you will need to receive faxes manually. If you have a voice mail service, a computer dial-up modem, or an answering machine on the same phone line, manual fax reception may be necessary.
P
Peter WareAug 25, 2025
What to do if my HP Fax Machine cannot send faxes, but can receive faxes?
- D
  Dr. Mary McdonaldAug 25, 2025
  If your HP Fax cannot send faxes but can receive them, the HP Fax might be dialing too fast or too soon. Also, the number you entered when sending the fax might not be in the proper format, or the receiving fax machine could be experiencing problems.
Y
Yvonne BishopAug 26, 2025
Why is my HP FAX 1250 Fax Machine not turning on?
- J
  Jessica LopezAug 26, 2025
  Your HP Fax might not be turning on because it is not properly connected to a power supply. Ensure the power cord is firmly connected to both the HP Fax and the power adapter, and that it's plugged into a grounded power outlet, surge protector, or power strip. Alternatively, you may have pressed the On button too quickly. Press the On button once and allow a few minutes for the HP Fax to turn on.
J
Joseph SanchezAug 27, 2025
What to do if the "Dial Tone Detection" test failed on my HP FAX 1250 Fax Machine?
- E
  Elizabeth LewisAug 27, 2025
  If the "Dial Tone Detection" test failed, it might be due to other equipment using the same phone line as the HP Fax. Try connecting a working phone and phone cord to the telephone wall jack to check for a dial tone. Ensure the HP Fax is correctly connected to the telephone wall jack. If your telephone system uses a non-standard dial tone (such as some PBX systems), this could cause the test to fail. Also, verify that the country/region setting is correct.
M
Michael HerreraAug 29, 2025
How to fix the "Fax Line Condition" test failed on HP Fax Machine?
- K
  Kristina LeeAug 29, 2025
  To resolve a failed "Fax Line Condition" test, ensure that your HP Fax is connected to an analog phone line, as it cannot send or receive faxes otherwise. Check the connection between the telephone wall jack and the HP Fax to ensure the phone cord is securely connected. Also, other equipment using the same phone line as the HP Fax might be causing the test to fail.
M
Melanie WebbAug 31, 2025
How to resolve a "Fax Hardware Test" failure on my HP FAX 1250?
- E
  Ernest LopezAug 31, 2025
  To resolve a failed "Fax Hardware Test", turn off the HP Fax using the On button on the control panel, and then unplug the power cord from the back of the HP Fax. Also, ensure you are using the phone cord that came with the HP Fax. If you are using a phone splitter, this can cause faxing problems.
D
Deborah PayneSep 2, 2025
How to fix the "Fax Connected to Active Telephone Wall Jack" test failure on HP FAX 1250 Fax Machine?
- L
  leerichardSep 2, 2025
  To fix a "Fax Connected to Active Telephone Wall Jack" test failure, check the connection between the telephone wall jack and the HP Fax to ensure the phone cord is secure. Verify that you have correctly connected the HP Fax to the telephone wall jack. If you are using a phone splitter, this can cause faxing problems.
E
Elizabeth QuinnSep 3, 2025
What causes "Phone Cord Connected to Correct Port on Fax" test to fail on HP FAX 1250?
- S
  smithmichaelSep 3, 2025
  If the "Phone Cord Connected to Correct Port on Fax" test failed, plug the phone cord into the correct port.
S
Sarah BaileySep 5, 2025
What causes "Using Correct Type of Phone Cord with Fax" test to fail on HP Fax Machine?
- S
  Scott DaySep 5, 2025
  If the "Using Correct Type of Phone Cord with Fax" test failed, make sure you used the phone cord supplied in the box with the HP Fax to connect to the telephone wall jack.

HP FAX 1250 Series Specifications

General

Brand	HP
Model	FAX 1250 Series
Category	Fax Machine
Language	English

Summary

HP Fax Overview and Features

The HP Fax at a Glance

Overview of the HP Fax hardware features and control panel functions.

Control Panel Features

Detailed explanation of the HP Fax control panel buttons and their functions.

Menu Overview

Explanation of the top-level menus available on the HP Fax display.

Text and Symbols Input

How to use the control panel keypad for text and symbol input.

Finish Setting Up the HP Fax

Set Your Preferences

Customize general device settings like language, date, and time.

Set the Date and Time

Setting the date and time for fax headers and internal logs.

Adjust Volume Settings

Adjusting ring, beep, and monitor volumes for the HP Fax.

Fax Setup Procedures

Setting up the HP Fax for different phone systems and services.

Change Fax Receive Settings

Configuring answer mode, rings, and distinctive ring patterns.

Test and Configure Fax Setup

Testing fax setup and setting the default fax header.

Loading Originals and Paper

Load Originals

Instructions for loading single or multiple-page documents into the feeder.

Choose Papers for Copying

Recommendations for paper types to use and avoid for best copy quality.

Load Full-Size Paper

Steps for loading letter, A4, or legal size paper into the input tray.

Avoid Paper Jams

Guidelines to prevent paper jams during operation.

Using HP Fax Features

Send a Fax

Methods for sending faxes, including basic, manual, and monitor dialing.

Receive a Fax

Options for receiving faxes automatically or manually.

Backup Fax Reception

Setting up storage for received faxes, including on error only.

Forward Faxes

Configuring the HP Fax to forward received faxes to another number.

Block Junk Fax Numbers

Setting up the junk fax blocker to filter unwanted incoming faxes.

Using HP Copy Features

Make a Copy

Instructions for creating black-and-white or color copies.

Change Copy Settings

Customizing copy settings for the current job or as defaults.

Stop Copying

How to cancel an ongoing copy job.

Maintain the HP Fax

Clean the HP Fax

Cleaning the glass strip, white strip, and exterior of the automatic feeder.

Print a Self-Test Report

Printing a self-test report to diagnose printing problems.

Work with Print Cartridges

Procedures for handling, replacing, aligning, and cleaning cartridges.

Order Supplies

Order Paper or Other Media

Information on ordering HP papers and media supplies.

Order Print Cartridges

How to order replacement HP print cartridges.

Order Other Supplies

Information on ordering other HP Fax accessories and parts.

Troubleshooting Information

Setup Troubleshooting

Tips for resolving installation and configuration issues.

Hardware Setup Troubleshooting

Solving problems related to initial HP Fax hardware setup.

Fax Setup Troubleshooting

Resolving issues with sending or receiving faxes.

Fax Test Failures

Diagnosing and resolving common fax test failure causes.

Operational Troubleshooting

Information on paper and print cartridge operational issues.

Paper Troubleshooting

Resolving issues related to paper loading and jams.

Clear Paper Jams

Instructions for clearing paper jams from the rear door or ADF.

Print Cartridge Troubleshooting

Resolving problems related to print cartridge installation and performance.

HP Warranty and Support

Warranty Information

Details on HP product warranty coverage and repair services.

Warranty Upgrades

Information on optional warranty extensions and enhancements.

Before Calling HP Support

Steps to prepare and gather information before contacting HP support.

Access Serial Number and Service ID

How to find and access the product's serial number and service ID.

Prepare for Shipment

Instructions for removing parts and packing the HP Fax for service.

Technical Information

Paper Specifications

Details on paper tray capacities and available paper sizes.

Copy Specifications

Technical details about copying features, resolution, and zoom.

Fax Specifications

Key technical capabilities and features of the HP Fax system.

Physical and Power Specifications

Dimensions, weight, and electrical input requirements for the HP Fax.

Environmental and Stewardship Information

Information on environmental impact, energy usage, and recycling.

Regulatory Information and Notices

Compliance information from various regulatory agencies.

FCC Statement and Requirements

FCC compliance declaration and guidelines for US telephone network users.

Canadian Telephone Network Notice

Compliance and connection information for the Canadian telephone network.

Notices for Japan and EEA

Specific notices for users in Japan and the European Economic Area.

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