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Contents 
Preparing for installation ················································································· 1 
Safety recommendations ··································································································································· 1 
Safety symbols ··········································································································································· 1 
General safety recommendations ·············································································································· 1 
Electricity safety ········································································································································· 1 
ESD prevention ·········································································································································· 2 
Examining the installation site ···························································································································· 2 
Temperature and humidity ························································································································· 2 
Cleanliness ················································································································································· 2 
Cooling ······················································································································································· 3 
EMI ····························································································································································· 3 
Lightning protection ···································································································································· 3 
Installation accessories and tools ·············································································································· 4 
Pre-installation checklist ···································································································································· 5 
Installing the router ························································································· 7 
Installation prerequisites ···································································································································· 7 
Installation flowchart ·········································································································································· 7 
Installing the router ············································································································································ 8 
Mounting the router on a workbench ·········································································································· 8 
Mounting the router on a wall ····················································································································· 9 
Installing the router in a rack ···················································································································· 10 
Grounding the router ································································································································ 12 
Installing a 4G SIM card (JH296A/JH297A/JH298A/JH299A) ········································································· 14 
Installing a 4G SIM card (JH373A) ·················································································································· 14 
Installing a Micro SD card ································································································································ 17 
Installing a 4G antenna ···································································································································· 18 
Connecting a 4G antenna extension cable to a 4G router ··············································································· 19 
Installing a WLAN antenna ······························································································································ 19 
Connecting Ethernet interface cables ······································································································ 20 
Connecting the console cable and setting terminal parameters ······························································ 20 
Connecting the power cord ······················································································································ 21 
Verifying the installation ··························································································································· 22 
Accessing the router for the first time ·············································································································· 22 
Powering on the router ····························································································································· 22 
Observing the startup process ················································································································· 22 
Power-on check ······································································································································· 23 
Configuring basic settings for the router ·································································································· 24 
Troubleshooting ···························································································· 25 
Power supply failure ········································································································································· 25 
Symptom ·················································································································································· 25 
Solution ···················································································································································· 25 
No display on the configuration terminal ·········································································································· 25 
Symptom ·················································································································································· 25 
Solution ···················································································································································· 25 
Garbled display on the configuration terminal ·························································································· 26 
No response from the serial port ······················································································································ 26 
Symptom ·················································································································································· 26 
Solution ···················································································································································· 26 
3G/4G SIM card and 4G antenna failures ········································································································ 26 
Symptom ·················································································································································· 26 
Solution ···················································································································································· 26 
Restoring the factory settings ·························································································································· 27 
Scenario 1 ················································································································································ 27 
Scenario 2 ················································································································································ 27 
Scenario 3 ················································································································································ 27