8–4 Maintenance and Service Guide
Backup and recovery
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
Performing a recovery
✎
You can recover only files that you have previously backed up. HP recommends that you use HP Recovery
Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure or
instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select models
only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may not have a recovery
partition. If that is the case, recovery discs have been included with your computer. Use these discs to recover your
operating system and software.
✎
Windows has its own built-in repair features, such as System Restore. If you have not already tried these
features, try them before using Recovery Manager.
✎
Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this
computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the
manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart the computer.
3. Follow the on-screen instructions.
Recovering from the dedicated recovery partition (select models only)
✎
Computers with an SSD may not have a recovery partition. If the computer does not have a recovery partition,
you will not be able to recover using this procedure. Recovery discs have been included for computers that do
not have a partition. Use these discs to recover your operating system and software.
On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the
Start button or
f11. This restores the computer to its factory condition.
To restore the system from the partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
❏ Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
❏ Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message
is displayed at the bottom of the screen. Then, press
f11 while the “Press <F11> for recovery” message is
displayed on the screen.
2. Click System Recovery in the Recovery Manager window.
3. Follow the on-screen instructions.
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