Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 75 screws, in 12 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Serial number
The serial number label, located in the battery bay of the computer, provides important information
that you may need when contacting technical support.
Component Description
(1) Product name The name affixed to the front of the computer.
(2) Serial number (s/n) An alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n) This number provides specific information about the product’s
hardware components. The part number helps a service technician
to determine what components and parts are needed.
(4) Warranty period The duration of the warranty period for the computer.
(5) Model description An alphanumeric identifier used to locate documents, drivers, and
support for the computer.
Component replacement procedures 39