HDD Troubleshooting Guide Page 4 of 48
• It can be invoked in 3 different ways: from the system BIOS, from the HP web
site (HP Instant Support) and from a bootable CDROM (HP Insight Diagnostics
Off-line Edition). It is available for customers and support partners on the HP
Web site during the life of the product.
• The DST is available for:
- Most desktops built from 2000
- Most workstations built from 2002
- All notebooks built from 2003
• DST results are logged on the hard disk drive itself for analysis by the HP repair
vendor when the hard disk drive is returned for repair.
NOTE: Troubleshooting help for many HP desktops and workstations can be found in
the troubleshooting guides located on the HP Web site.
- Go to http://www.hp.com.
- Select “Support & Troubleshooting”.
- Select “See support and troubleshooting”, then desired product
- Within the self-help resources section, select “manuals”.
- Select the appropriate manual.
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