HP Customer Support Services
How to get the latest software/agent firmware
You can download any of the following:
HP AdvanceStack SNMP firmware: j2414b.exe
HP Stack Manager stkmgr.exe
HP Hub-14 firmware j2415a.exe
from the HP BBS, HP FTP Library Service, CompuServe, and the World Wide
Web. After you download the file, extract the file by typing filename /x. For
example j2414b.exe /x
HP BBS
Set your modem to N-8-1, set speed up to 14400 bps, and with your
telecommunication program (e.g., Windows Terminal) dial (208) 344-1691 to
get the latest software for your HP networking product.
HP FTP Library Service
1) FTP to Internet IP Address ftp ftp-boi.external.hp.com
2) Log in as anonymous and press [Return] at the password prompt.
3) Enter bin to set the transfer type.
4) Enter cd /pub/networking/software
5) Enter get
filename
to transfer the file to your computer and quit.
CompuServe
1) Login to CompuServe.
2) Enter go hpsys
3) Enter lib 7
4) Enter download
filename
and then quit.
World Wide Web
http://www.hp.com/go/network_city
Select the “Support” section, then “Software Downloads and Patches”.
Download the file you need and extract it by typing:
filename
/x
Do you have questions about designing your expanding network? From this
web site, you can also download the Designing HP AdvanceStack Networks
Guide which addresses capacity planning, or dial 1-800-752-0900 to receive a
copy through the mail.
Perforate
Perforate
Perforate
Perforate
Perforate
Obtain the latest agent firmware (j2414b.exe, stkmgr.exe,
j2415a.exe) from:
HP FTP Library: ftp ftp-boi.external.hp.com
World Wide Web: http://www.hp.com/go/network_city
HP BBS (208) 344-1691
CompuServe go hpsys
lib 7
download j2414b.exe
✁
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