Repetitive vertical defects appear on the printed page.
Cause Solution
The internal parts have toner on them. If the defects occur on the back of the page, the problem will
probably correct itself after a few more printed pages.
Otherwise, clean the printer (see
Cleaning the print path
on page 26).
The wrong type of media is selected in the Printer
Preferences dialog box.
Open the Printer Properties dialog box, and then click
Printing Preferences. Select the correct media type from
the Type Is drop down menu. Click OK to close the Printing
Preferences dialog box, and then click OK again to close
the Printer properties dialog box.
If the repetitive mark occurs at equal distance on the page,
then the print cartridge, transfer roller, paper-pickup
assembly, or fuser is damaged.
Use the repetitive-image-defect ruler to identify the spacing.
Check the appropriate assembly and replace it if necessary.
(
Repetitive-image-defect ruler on page 112)
Characters are poorly formed and are producing hollow images.
Cause Solution
The wrong type of media is selected in the Printer
Preferences dialog box.
Open the Printer Properties dialog box, and then click
Printing Preferences. Select the correct media type from
the Type Is drop down menu. Click OK to close the Printing
Preferences dialog box, and then click OK again to close
the Printer properties dialog box.
The media is too slick or too thick. Try a different media. Make sure that the media meets
specifications detailed in the HP LaserJet Printer Family
Print Media Guide.
Table 6-3 Solving print-quality problems (continued)
100 Chapter 6 Troubleshooting ENWW
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