Large amounts of toner are scattered around the characters.
Cause Solution
The media resistivity is too high. (This most often happens
when transparencies acquire a static charge.)
1. Use a different media. Make sure that the media meets
the specifications detailed in the HP LaserJet Printer
Family Print Media Guide.
2. Turn the stack of media over and put it back in the tray.
3. Use media (particularly transparencies) that is
designed for laser printers.
The printer is operating in humidity or temperature
conditions that are not within the recommended ranges
(often, the humidity is too low).
Move the product to a different location.
Vertical white stripes appear.
Cause Solution
The toner is low or poorly distributed in the print cartridge. Gently rock the print cartridge back and forth to redistribute
the toner (see the illustration on the print cartridge). Replace
the print cartridge.
The media you are using does not meet HP specifications
(for example, it is too moist or too rough).
Make sure that the media meets the specifications detailed
in the HP LaserJet Printer Family Print Media Guide.
Table 6-3 Solving print-quality problems (continued)
102 Chapter 6 Troubleshooting ENWW
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