Printout is faded in areas.
Cause Solution
If the entire page is light, the print density is too light or
Econmode might be turned on.
Open the Printer Properties dialog box, and then click
Printer preferences. Select the Finishing tab and make
sure that the EconoMode (Save Toner) check box is not
selected. Select OK to close the Printer Preferences dialog
box. Select the Configure tab in the Printer Properties
dialog box. Use the slide bar in the Print Density area of the
dialog box to change the print density setting. Click OK to
close the Printer Properties dialog box.
The printer is operating in humidity or temperature
conditions that are not within the recommended ranges.
Move the product to a different location. Increase airflow
around the printer to prevent condensation on the laser/
scanner lens.
The toner is low or poorly distributed in the print cartridge. Gently rock the print cartridge back and forth to redistribute
the toner (see the illustration on the print cartridge). Replace
the print cartridge.
Wrinkles or creases appear in the printout
Cause Solution
The media is not properly loaded. Make sure the media is correctly loaded.
Damage or reused media is being used. Do not use media that is damaged or has already been put
through a copier or printer.
The media you are using does not meet HP specifications
(for example, it is too moist or too rough).
Make sure that the media meets the specifications detailed
in the HP LaserJet Printer Family Print Media Guide.
Table 6-3 Solving print-quality problems (continued)
ENWW Print-quality troubleshooting 103
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