HP LaserJet M1319 - Multifunction Printer - Page 193

Solve copy problems
Prevent copy problems
NOTE: Before using the procedures in this section, try the following to solve the problem:
Make sure that you have solved any image-quality issues listed in
Identify and correct print defects
on page 170.
Try cleaning the glass and white platen to solve copy related problems. See
Clean the glass and white
platen on page 35.
Print a configuration page and verify that the print engine and print cartridge are correctly functioning.
The following are a few simple steps you can take to improve copy quality:
●
Use quality originals.
●
Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images
and problems with the OCR program.
●
Use or make a carrier sheet to protect your originals.
NOTE: Verify that the media meets HP specifications. If the media meets HP specifications, recurring
feed problems indicate the pickup roller or separation pad is worn. Contact HP. See
www.hp.com/
support/ljm1319 or the support flyer that came in the product box.
Image problems
Problem Cause Solution
Images are missing or faded. The print-cartridge might be defective or
empty.
Replace the print cartridge. See Print
cartridge on page 33.
The original might be of poor quality. If your original is too light or damaged, the
copy might not be able to compensate, even
if you adjust the contrast. If possible, find an
original document in better condition.
The contrast settings might be set
incorrectly.
Use the control-panel Lighter/Darker button
to change the contrast setting.
The original might have a colored
background.
Colored backgrounds might cause images in
the foreground to blend into the background,
or the background might appear in a
different shade. If possible, use an original
document without a colored background.
Vertical white or faded stripes
appear on the copy.
The media might not meet
HP specifications.
Use media that meets HP specifications.
The print cartridge might be defective or the
toner is low.
Remove the print cartridge, and then gently
rock it back and forth to redistribute the
toner. Reinstall the cartridge, and send the
print job again.
If the error persists, replace the print
cartridge. See
Print cartridge on page 33.
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