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HP LaserJet Pro M402d

HP LaserJet Pro M402d
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Clean the printer
Clean the pickup and separation rollers
1. Turn o the printer, unplug the power cable from the printer, and then remove the rollers.
2. Dab a lint-free cloth in isopropyl alcohol, and then scrub the roller.
WARNING! Alcohol is ammable. Keep the alcohol and cloth away from an open ame. Before you
close the printer and connect the power cable, allow the alcohol to dry completely.
NOTE: In certain areas of California (USA), air pollution control regulations restrict the use of liquid
isopropyl alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the previous
recommendations and use a dry, lint free cloth, moistened with water, to clean the pickup roller.
3. Use a dry, lint free cloth, to wipe the rollers and remove loose dirt.
Clean the paper path
During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this
buildup can cause print-quality problems such as toner specks or smearing. This printer has a cleaning mode
that can correct and prevent these types of problems.
Clean the paper path (LCD control panel)
1. On the printer control panel, press the OK button to open the menus.
2. Open the following menus:
Service
Cleaning Page
3. Load plain paper in Tray 1, and then press the OK button to start the cleaning process.
Wait until the process is complete. Discard the page that prints.
Clean the paper path (touchscreen control panel)
1.
From the Home screen on the printer control panel, touch the Setup button.
2. Touch the Service menu.
3. Touch the Cleaning Page button.
4. Load plain letter or A4 paper when you are prompted.
5. Touch the OK button to begin the cleaning process.
Wait until the process is complete. Discard the page that prints.
Clean the touchscreen
Clean the touch screen whenever it is necessary to remove ngerprints or dust. Wipe the touch screen gently
with a clean, water-dampened, lint-free cloth.
150 Chapter 2 Solve problems ENWW

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