Using the Worldwide Web
For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to
http://www.hp.com/support
Preparing to Call Technical Support
If you cannot solve a problem using the trouble shooting tips in this section, you may need to call
technical support. Have the following information available when you call:
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The monitor
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Monitor model number
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Serial number for the monitor
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Purchase date on invoice
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Conditions under which the problem occurred
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Error messages received
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Hardware configuration
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Video card
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Type of computer
◦
Cable input used (for example, HDMI, VGA, DVI, or DisplayPort)
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Calibration system used
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Hardware and software you are using
Using the Worldwide Web 43
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