Control panel message Description Recommended action
between the fuser and the duplexer.
Also check the turnaround path between
the fuser and the standard face-down
output bin.
4. Check the interface between the
duplexer and the print engine.
5. Check connector J311 on the dc
controller.
6. Replace the duplexer.
7. Replace the dc controller.
NOTE See also, General paper-
path and jam troubleshooting
on page 449.
13.0A.00 The page is jammed in the face-down-output-
bin rollers.
Clear the jam following the instructions on the
control panel display or the instructions in this
manual (see
Clear jams from the output
path on page 463).
1. Check for paper or other obstructions to
the paper path between SR7 (delivery
sensor) and SR1 (bin-full sensor).
2. Check for paper in the fuser and for any
damage to the fuser or its connections
to the print engine. Replace the fuser if
necessary.
3. Check SR1 (bin-full sensor) for correct
mechanical functionality. Replace if
necessary.
4. Check connector J310 on the dc
controller.
5. Replace the dc controller.
NOTE See also, General paper-
path and jam troubleshooting
on page 449.
13.10.00 Jam inside left door
13.10.00 Jam inside lower left door
The page from the turnaround path did not
reach SR1 (duplexer-jam sensor).
Clear the jam following the instructions on the
control panel display or the instructions in this
manual (see
Clear jams from the optional
duplexer on page 464).
1. Remove the duplexer and check SR1
(duplexer-jam sensor) for correct
mechanical functionality. Replace if
necessary.
2. Check for paper or other obstructions to
the paper path in the duplexer and
between the fuser and the duplexer.
Also check the turnaround path between
the fuser and the standard face-down
output bin.
Table 6-2 Control-panel messages (continued)
ENWW Control-panel messages 405
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