Control panel message Description Recommended action
NOTE See also, General paper-
path and jam troubleshooting
on page 449.
13.31.00 SR6 (fuser-exit sensor) did not detect media
within the specified time after SR5 (top/
registration sensor) detected the leading
edge*.
1. Clear the jam following the instructions
on the control panel display or the
instructions in this manual (see
Clear
jams from the output path
on page 463).
2. Remove the fuser and check for media
at the input and output sides of the fuser.
3. Check for paper or other obstructions in
the paper path after the fuser.
4. Check SR6 (fuser-output sensor) for
correct mechanical functionality.
Replace if necessary.
5. Check connectors J903, J901, and J902
on the HVPS.
6. Check connector J318 and J319 on the
dc controller.
7. Replace the fuser.
8. Replace the dc controller.
NOTE See also, General paper-
path and jam troubleshooting
on page 449.
13.33.00 Output jam. Media did not arrive at SR7
(delivery sensor) within the specified time*.
1. Clear the jam following the instructions
on the control panel display or the
instructions in this manual (see
Clear
jams from the output path
on page 463).
2. Check for paper or other obstructions
between SR6 (fuser exit sensor) and
SR7.
3. Check the fuser and the pressure-
release assembly for correct seating
and functionality.
4. Check SR6 and SR7 for correct
mechanical functionality. Replace if
necessary.
5. Check connector J310 on the dc
controller.
6. Replace the dc controller.
NOTE See also, General paper-
path and jam troubleshooting
on page 449.
Table 6-2 Control-panel messages (continued)
ENWW Control-panel messages 415
To Next Page
Loading...