Control panel message Description Recommended action
40 EIO <X> bad transmission To continue
touch OK
The connection between the device and the
EIO card in the specified slot has been
broken.
Touch OK to clear the error message and
continue printing.
If the error persists, turn the power off and
reseat the EIO device. Make sure that the
network connections and configurations are
correct.
40 Embedded I/O bad transmission To
continue touch OK
A temporary printing error has occurred. Turn the device off, and then turn the device
on. Also, make sure that the network
connections and configurations are correct.
If the error persists, the embedded
HP Jetdirect print server might be damaged.
Replace the formatter. See
Formatter cover
and cage on page 199.
41.3 - Media too short (cannot send to
face-down output bin)
The media is too short to print to the face-
down bin
Resend the job as a single-side print job.
Load longer media in the requested tray.
41.X Error To continue touch OK A temporary printing error occurred.
●
41.1 = unknown misprint error
●
41.2 = beam-detect misprint error
●
41.7 = feed-delay error
●
41.8 = fuser over temperature error
●
41.9 = signal-noise error
1. Touch OK to clear the error. If the error
is not cleared, turn the device off, and
then turn the device on.
2. For a 41.2 error, check the laser/
scanner wire harness connectors from
the scanner to the dc controller. If the
error persists, replace the laser/
scanner. See
Laser/scanner
on page 340.
For a 41.8 error, check the fuser wire
harness connectors. If the error persists,
replace the fuser. See
Fuser
on page 329
3. If these errors become a frequent
problem, replace the dc controller PCA.
See
DC controller PCA on page 357.
49.XXXXX ERROR To continue turn off
then on
A critical firmware error has occurred.
This type of error can be caused by invalid
print commands, corrupt data, or invalid
firmware operations.
NOTE In many cases, turning the
power off and then on will
permanently clear most 49 errors.
In some instances, electrical noise in the
cable can corrupt data during transmission to
the device. Other causes include poor-quality
USB cables, poor connections, or specific
software programs.
Sometimes, the formatter is at fault, which is
usually indicated by a 79 Error message.
1. Turn the MFP off, and then turn the MFP
on.
NOTE Turning the power off
and then on will clear most 49
errors.
2. Upgrade the firmware.
3. Try printing a job from a different
software program. If the job prints, go
back to the first program and try printing
a different file. If the message appears
only with a certain software program or
Table 6-2 Control-panel messages (continued)
ENWW Control-panel messages 423
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