Control panel message Description Recommended action
Make sure that the ADF cover and sensor and
sensor flag are correctly functioning
Make sure that connector J3 on the ADF
controller PCA is firmly seated.
Document feeder empty The document feeder (ADF) does not contain
paper.
Load paper in the document feeder (ADF)
input tray.
Make sure that the media is fully inserted into
the tray (the green LED should be illuminated
indicating the media is loaded).
Make sure that connector J3 on the ADF
controller PCA is firmly seated.
Document feeder paper jam Media is jammed in the document feeder
(ADF).
1. Remove jammed media from the
document feeder (ADF). Follow the
instructions in the onscreen dialog box,
or see
Clear jams from the automatic
document feeder (ADF) on page 459.
2. If any of the ADF components have
been replaced recently, make sure that
the components are correctly installed.
3. Make sure that the media meets
HP specifications.
4. Make sure the media is not damaged,
stapled, or torn.
5. Make sure that the J3 connector on the
ADF controller PCA is fully seated.
6. Reseat the ADF connector on the SCB
PCA.
7. If the problem persists, clean the ADF
pickup and feed rollers and separation
pad . If any of these components are
worn or damaged replace them. See
User-replaceable parts on page 182.
Document feeder pick error The document feeder (ADF) experienced an
error while picking media.
Make sure that your original contains no more
than 50 pages. Follow the instructions in the
onscreen dialog box.
Make sure that the media meets
HP specifications.
Make sure the media is not damaged,
stapled, or torn.
Make sure that the sliding ADF media guides
are not pushed up against the stack too
tightly.
If the problem persists, clean the ADF pickup
and feed rollers and separation pad. If any of
these components are worn or damaged,
replace them. See
User-replaceable parts
on page 182.
Table 6-2 Control-panel messages (continued)
ENWW Control-panel messages 433
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