If you need to call HP, it is often useful to print the printer status report before calling.
1. Printer Information: Shows printer information (such as the printer name, model
number, serial number, and firmware version number), the accessories that are
installed (such as the automatic two-sided printing accessory or duplexer), and the
number of pages printed from the trays and accessories.
2. Ink Delivery System Information: Shows the estimated ink levels (represented in
graphical form as gauges) and the part numbers and warranty expiration dates for
the ink cartridges.
NOTE: Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider having
a replacement cartridge available to avoid possible printing delays. You do not
need to replace cartridges until prompted to do so.
3. Additional Assistance: Provides information about where you can go to get more
information about the printer, as well as information about how to set up a Fax Text
and how to run a Print Wireless Network Test.
To print the Printer Status Report
From the Home screen, touch
(right arrow), and then select Setup. Touch Reports,
and then select Printer Status Report.
Chapter 9
150 Solve a problem
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