HP ProBook 470 G2 User Manual

1. If possible, back up all personal files.
2. If possible, check for the presence of the Windows partition.
To check for the Windows partition, select Start > Computer.
NOTE: If the Windows partition is not listed, you must recover your operating system and programs
using the Windows 7 operating system DVD and the Driver Recovery media. For additional information,
see
Using Windows 7 operating system media on page 106.
3. If the Windows partition is listed, restart the computer, and then press f8 before the Windows operating
system loads.
4. Select Startup Repair.
5. Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, select Start > Help
and Support.
Using f11 recovery tools (select models only)
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you
have created and any software that you have installed on the computer are permanently removed. The f11
recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory.
Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11:
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition: click Start, right-click Computer, click
Manage, and then click Disk Management.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and
programs using the Windows 7 operating system media and the Driver Recovery media. For additional
information, see
Using Windows 7 operating system media on page 106.
3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC
key for Startup Menu” message is displayed at the bottom of the screen.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5. Follow the on-screen instructions.
Using Windows 7 operating system media
If you cannot use the recovery media you previously created using the HP Recovery Disc Creator (select
models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the
operating system.
To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to
http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/
wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the
Worldwide Telephone Numbers booklet included with the computer.
CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats
the hard drive. All files that you have created and any software that you have installed on the computer are
permanently removed. When reformatting is complete, the recovery process helps you restore the operating
system, as well as drivers, software, and utilities.
106 Chapter 11 Backup and recovery in Windows 7

HP ProBook 470 G2 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black
Country of origin	China
Bus type	DMI2
Stepping	F0
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
Processor model	i5-5200U
System bus rate	5 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel® Core™ i5-5200 Mobile Series
Processor socket	BGA 1168
Processor threads	4
Processor codename	Broadwell
Processor frequency	2.2 GHz
Processor cache type	Smart Cache
Configurable TDP-down	7.5 W
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	2.7 GHz
Processor operating modes	32-bit, 64-bit
ECC supported by processor	No
PCI Express configurations	4x1, 2x4
Thermal Design Power (TDP)	15 W
Configurable TDP-down frequency	0.6 GHz
Maximum number of PCI Express lanes	12
Motherboard chipset	Intel SoC
Numeric keypad	Yes
Keyboard layout	-
Pointing device	Touchpad
Recovery operating system	Windows 8.1 Pro
Operating system installed	Windows 7 Professional
Operating system architecture	64-bit
Memory slots	2x SO-DIMM
Internal memory	4 GB
Memory clock speed	1600 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR3L-SDRAM
Maximum internal memory	16 GB
Memory layout (slots x size)	1 x 4 GB
Disc types supported	CD, DVD
Intel segment tagging	Enterprise, Professional
Intel® Virtualization Technology (Intel® VT)	VT-d, VT-x
HDD speed	5400 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi DL
Total storage capacity	1000 GB
Compatible memory cards	SD, SDHC, SDXC
Number of HDDs installed	1
Processor code	SR23Y
Processor ARK ID	85212
Processor package size	40 x 24 x 1.3 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00
Panel type	SVA
Display surface	Matt
Display diagonal	17.3 \
Display resolution	1600 x 900 pixels
Native aspect ratio	16:9
Display number of colors	16.78 million colors
On-board graphics card ID	0x1616
Discrete graphics card model	AMD Radeon R5 M255
On-board graphics card model	Intel® HD Graphics 5500
Discrete graphics card memory	2 GB
Discrete graphics memory type	GDDR3
On-board graphics card family	Intel® HD Graphics
On-board graphics card memory	2.005 GB
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	11.2
On-board graphics card dynamic frequency (max)	900 MHz
Battery capacity	51 Wh
Battery life (max)	- h
Number of battery cells	6
AC adapter power	65 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output voltage	19 V
Cable lock slot type	Kensington
Audio system	DTS Sound+
Front camera resolution	1280 x 720 pixels
Front camera resolution (numeric)	0.9 MP
WWAN	Not installed
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	4.0
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Charging port type	DC-in jack
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity	0
Sustainability certificates	RoHS, EPEAT Silver, ENERGY STAR
Operating shock	40 G
Operating altitude	0 - 3050 m
Non-operating shock	240 G
Operating vibration	1.043 G
Non-operating altitude	0 - 4570 m
Non-operating vibration	3.5 G
Storage temperature (T-T)	-15 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %

Weight and Dimensions

Depth	279.5 mm
Width	413.8 mm
Weight	2840 g
Height (rear)	32.2 mm
Height (front)	26 mm