HP ProBook 470 G2 User Manual

6 Removal and replacement procedures for
Authorized Service Provider parts
CAUTION: Components described in this chapter should only be accessed by an authorized service provider.
Accessing these parts can damage the computer or void the warranty.
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to
http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Component replacement procedures
NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer. See
Service tag and PCID label on page 13 for details.
This chapter provides removal and replacement procedures for Authorized Service Provider only parts.
There are as many as 57 screws that must be removed, replaced, or loosened when servicing Authorized
Service Provider only parts. Make special note of each screw size and location during removal and
replacement.
Top cover
NOTE: Top cover spare part kits include the touchpad assembly.
Description Spare part number
Top cover (includes touchpad) 768390-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and
then unplugging the AC adapter from the computer.
4. Remove the following components:
a. Battery (see
Battery on page 35).
b. Service doors (see
Service door on page 36).
c. Hard drive (
Hard drive on page 38)
d. Optical drive (
Optical drive on page 42)
e. Keyboard (see
Keyboard on page 46)
Remove the top cover:
Component replacement procedures 49

HP ProBook 470 G2 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black
Country of origin	China
Bus type	DMI2
Stepping	F0
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
Processor model	i5-5200U
System bus rate	5 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel® Core™ i5-5200 Mobile Series
Processor socket	BGA 1168
Processor threads	4
Processor codename	Broadwell
Processor frequency	2.2 GHz
Processor cache type	Smart Cache
Configurable TDP-down	7.5 W
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	2.7 GHz
Processor operating modes	32-bit, 64-bit
ECC supported by processor	No
PCI Express configurations	4x1, 2x4
Thermal Design Power (TDP)	15 W
Configurable TDP-down frequency	0.6 GHz
Maximum number of PCI Express lanes	12
Motherboard chipset	Intel SoC
Numeric keypad	Yes
Keyboard layout	-
Pointing device	Touchpad
Recovery operating system	Windows 8.1 Pro
Operating system installed	Windows 7 Professional
Operating system architecture	64-bit
Memory slots	2x SO-DIMM
Internal memory	4 GB
Memory clock speed	1600 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR3L-SDRAM
Maximum internal memory	16 GB
Memory layout (slots x size)	1 x 4 GB
Disc types supported	CD, DVD
Intel segment tagging	Enterprise, Professional
Intel® Virtualization Technology (Intel® VT)	VT-d, VT-x
HDD speed	5400 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi DL
Total storage capacity	1000 GB
Compatible memory cards	SD, SDHC, SDXC
Number of HDDs installed	1
Processor code	SR23Y
Processor ARK ID	85212
Processor package size	40 x 24 x 1.3 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00
Panel type	SVA
Display surface	Matt
Display diagonal	17.3 \
Display resolution	1600 x 900 pixels
Native aspect ratio	16:9
Display number of colors	16.78 million colors
On-board graphics card ID	0x1616
Discrete graphics card model	AMD Radeon R5 M255
On-board graphics card model	Intel® HD Graphics 5500
Discrete graphics card memory	2 GB
Discrete graphics memory type	GDDR3
On-board graphics card family	Intel® HD Graphics
On-board graphics card memory	2.005 GB
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	11.2
On-board graphics card dynamic frequency (max)	900 MHz
Battery capacity	51 Wh
Battery life (max)	- h
Number of battery cells	6
AC adapter power	65 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output voltage	19 V
Cable lock slot type	Kensington
Audio system	DTS Sound+
Front camera resolution	1280 x 720 pixels
Front camera resolution (numeric)	0.9 MP
WWAN	Not installed
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	4.0
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Charging port type	DC-in jack
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity	0
Sustainability certificates	RoHS, EPEAT Silver, ENERGY STAR
Operating shock	40 G
Operating altitude	0 - 3050 m
Non-operating shock	240 G
Operating vibration	1.043 G
Non-operating altitude	0 - 4570 m
Non-operating vibration	3.5 G
Storage temperature (T-T)	-15 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %

Weight and Dimensions

Depth	279.5 mm
Width	413.8 mm
Weight	2840 g
Height (rear)	32.2 mm
Height (front)	26 mm