Solving audio problems ........................................................................................................ 164
Solving printer problems ....................................................................................................... 166
Solving keyboard and mouse problems .................................................................................. 167
Solving Hardware Installation Problems .................................................................................. 169
Solving Network Problems .................................................................................................... 172
Solving memory problems ..................................................................................................... 175
Solving processor problems ................................................................................................... 177
Solving CD-ROM and DVD problems ...................................................................................... 178
Solving USB flash drive problems ........................................................................................... 180
Solving front panel component problems ................................................................................. 181
Solving Internet access problems ............................................................................................ 181
Solving software problems .................................................................................................... 183
9 POST error messages .................................................................................................... 185
POST numeric codes and text messages .................................................................................. 186
Interpreting POST diagnostic front panel LEDs and audible codes .............................................. 194
10 Password security and resetting CMOS ....................................................................... 198
Resetting the password jumper ............................................................................................... 199
Clearing and resetting the CMOS .......................................................................................... 200
11 HP PC Hardware Diagnostics ...................................................................................... 202
Why run HP PC Hardware Diagnostics – UEFI ......................................................................... 202
How to access and run HP PC Hardware Diagnostics - UEFI ...................................................... 202
Downloading HP PC Hardware Diagnostics to a USB device ..................................................... 203
12 System backup and recovery ...................................................................................... 204
Backing up, restoring, and recovering in Windows 8 ............................................................... 204
Creating recovery media and backups .................................................................... 205
Restoring and recovering using Windows 8 tools ...................................................... 206
Using Windows 8 Refresh ....................................................................... 206
Using Windows 8 Reset .......................................................................... 207
Recovery using the Windows 8 recovery USB flash drive ............................ 208
Recovery using Windows 8 operating system media (purchased separately) . 209
Backing up, restoring, and recovering in Windows 7 ............................................................... 210
Creating recovery media ........................................................................................ 210
Creating recovery media using HP Recovery Manager (select models only) ... 211
Creating recovery discs with HP Recovery Disc Creator (select models only) . . 212
Creating recovery discs ............................................................ 212
Backing up your information .................................................................... 213
ix
To Next Page
Loading...
Need help?
General