HP ProDesk 600 G5 MT - Page 5

Solving USB ash drive problems ........................................................................................................................................ 89
Solving front panel component problems ......................................................................................................................... 90
Solving Internet access problems ....................................................................................................................................... 90
Solving software problems .................................................................................................................................................. 91
7 POST error messages and diagnostic front panel LEDs and audible codes ................................................................................. 92
POST numeric codes and text messages ........................................................................................................................... 92
Interpreting system validation diagnostic front panel LEDs and audible codes .......................................................... 97
8 Password security and resetting CMOS .............................................................................................................................................. 99
Resetting CMOS and/or the password jumper ................................................................................................................ 100
Changing a Setup or Power-on password ....................................................................................................................... 102
Deleting a Setup or Power-on password ......................................................................................................................... 102
9 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................................................... 103
Downloading HP PC Hardware Diagnostics (UEFI)to a USB device .............................................................................. 104
10 Backing up, restoring, and recovering ............................................................................................................................................ 105
Backing up information and creating recovery media ................................................................................................... 105
Using Windows tools ...................................................................................................................................... 105
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ........ 105
Restoring and recovery ....................................................................................................................................................... 106
Restoring, resetting, and refreshing using Windows tools ...................................................................... 106
Recovering using HP Recovery media ......................................................................................................... 106
Changing the computer boot order ............................................................................................................. 106
Using HP Sure Recover (select products only) ........................................................................................... 107
Appendix A Battery replacement .......................................................................................................................................................... 108
Appendix B Statement of memory volatility ....................................................................................................................................... 111
Current BIOS steps ............................................................................................................................................................... 111
Nonvolatile memory usage ................................................................................................................................................ 113
Questions and answers ...................................................................................................................................................... 115
Using HP Sure Start ............................................................................................................................................................. 116
Appendix C Power cord set requirements ........................................................................................................................................... 117
General requirements ......................................................................................................................................................... 117
Japanese power cord requirements ................................................................................................................................. 117
Country-specic requirements .......................................................................................................................................... 118
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