Note:
In addition to the indicators listed above see also UG: Rear panel LEDs and buttons.
Troubleshooting external server components
Use the checklist below to troubleshoot any of the following external server components:
Part number Description Hot-swappable?
700501426 DL360G7 SRVR 146GB 10K SAS 2.5” HDD Y
700501249 DL360G7 SRVR 146GB 15K SAS 2.5” HDD Y
700501314 DL360G7 SRVR 300GB 10K SAS 2.5” HDD Y
700501182 DL360G7 SRVR PWR SUP 460W HE Y, if redundant
700501312 DL360G7 SRVR AC PWR SUP 750W Y, if redundant
700501313 DL360G7 SRVR DC PWR SUP 1200W Y, if redundant
No. Task Reference Avaya recommendation
1 Visually check for hardware
LED fault indicators:
• DL360G7 SRVR 146GB
10K SAS 2.5” HDD
• DL360G7 SRVR 146GB
15K SAS 2.5” HDD
• DL360G7 SRVR 300GB
10K SAS 2.5” HDD
MSG: SAS and SATA hard
drive LEDs
TG: Hard drive LED
combinations
If the hardware LED
indicates a problem, consult
the appropriate
troubleshooting information.
• DL360G7 SRVR PWR
SUP 460W HE
• DL360G7 SRVR AC
PWR SUP 750W
• DL360G7 SRVR DC
PWR SUP 1200W
MSG: Rear panel LEDs and
buttons
MSG: Systems Insight Display
LED combinations
TG: Power supply problems
If the hardware LED
indicates a problem, consult
the appropriate
troubleshooting information.
2 If the hardware LED
indicates a problem,
consult the appropriate
troubleshooting
information:
• DL360G7 SRVR 146GB
10K SAS 2.5” HDD
TG: Drive problems (hard
drives and solid state drives)
If amber LED b links
regularly, replace the HDD.
Table continues…
Troubleshooting external server components
November 2010 Maintaining and Troubleshooting the HP ProLiant DL360 G7 Server 9
Comments on this document? infodev@avaya.com
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