Diagnostic tools
Troubleshooting resources
The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and
comprehensive courses of action for fault isolation and identification, error message interpretation, issue
resolution, and software maintenance on ProLiant servers and server blades. This guide includes problem-
specific flowcharts to help you navigate complex troubleshooting processes. To view the guide, select a
language:
• English (http://www.hp.com/support/ProLiant_TSG_en)
• French (http://www.hp.com/support/ProLiant_TSG_fr)
• Italian (http://www.hp.com/support/ProLiant_TSG_it)
• Spanish (http://www.hp.com/support/ProLiant_TSG_sp)
• German (http://www.hp.com/support/ProLiant_TSG_gr)
• Dutch (http://www.hp.com/support/ProLiant_TSG_nl)
• Japanese (http://www.hp.com/support/ProLiant_TSG_jp)
such
s the timer. However, when the operating system fails,
r
at ASR has restarted the system. You can disable ASR from the HP SIM console or
through RBSU.
nsolidate and integrate management data from HP and third-party devices.
Automatic Server Recovery
ASR is a feature that causes the system to restart when a catastrophic operating system error occurs,
as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System
Management driver, also known as the Health Driver, is loaded. When the operating system is
functioning properly, the system periodically reset
the timer expires and restarts the server.
ASR increases server availability by restarting the server within a specified time after a system hang o
shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated
pager number th
HP Systems Insight Manager
HP SIM is a web-based application that allows system administrators to accomplish normal administrative
tasks from any remote location, using a web browser. HP SIM provides device management capabilities
that co
e Pre-Failure Warranty for
processors, SAS and SATA hard drives, and memory modules.
IMPORTANT: You must install and use HP SIM to benefit from th
For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or
the
HP SIM website (http://www.hp.com/go/hpsim).
Diagnostic tools 62
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