No, WMR headsets do not currently support gesture recognition.
Q 2.19: HOW DO I GET HP REVERB G2 TO WORK WITH VALVE KNUCKLES, HTC VIVE HAND
CONTROLLERS, OR HTC VIVE OBJECT TRACKER?
This can be achieved using third-party software. Find the instructions here. Note that set up requires
HTC external trackers (base stations) to track the controllers. If the base stations are moved,
controllers will need to be completely reconfigured from the beginning of the set up process.
Q 2.20: CAN I ACCESS THE CAMERA DATA/SOFTWARE DEVELOPER’S KIT?
The camera data is not available for developers. However, when wearing the headset you can peek
into the real world through the cameras using flashlight mode. You can access flashlight mode by
opening the Windows menu with the controller, or if voice commands are on, by saying “flashlight.”
Q 2.21: CAN THE HP REVERB G2 BE USED OUTDOORS?
The headset is not designed for outdoor use. Using the system outdoors is unsafe because you cannot
see your surroundings. Additionally, the tracking system is optimized for indoor environments, so you
may spontaneously lose tracking and be unable to recover it if outdoors.
Q 2.22: SOMETIMES I GET A WMR CABLE ERROR OR IT WORKS FOR A MINUTE AND THEN
CUTS OUT – WHAT’S GOING ON?
You may be experiencing a random PC power issue. Be sure you are using the provided power adapter
with the headset cable.
Q 2.23: SHOULD I DISABLE PC SLEEP MODE WHEN WORKING IN VR?
It’s best to disable sleep mode in the WINDOWS SETTINGS, under POWER. Neither Mixed Reality nor
SteamVR work well after the PC system has gone to sleep. If you see issues after the system has gone
to sleep, reboot.
3.0 WINDOWS MIXED REALITY (WMR)
Q 3.1: WHAT COMMON HEADSET TRACKING CHALLENGES MIGHT I RUN INTO AND HOW DO I
RESOLVE THEM?
The tracking system should provide six degrees of freedom (6DOF), which means movement in three
dimensions (front-back, left-right, and up-down) and rotation in three dimensions (yaw, pitch, and roll).
Sometimes you may get only rotation tracking (3DOF). This usually occurs when the headset has been
unable to see the floor and/or walls for more than a few seconds. The issue can be resolved by
allowing the cameras to get a clear view of the floors and walls. Another possible issue is that the floor
is not in the right position, or your starting position in your VR experience is not where you want it to
be in the real world. Both issues can be resolved by opening the Windows Mixed Reality window and
going through room setup again.
Q 3.2: WHAT KNOWN HAND CONTROLLER TRACKING CHALLENGES ARE THERE AND WHAT
ARE THE RECOMMENDED SOLUTIONS?
The hand controllers will only track when the cameras on the headset can see them. Keep the
controllers in the tracked area to maintain optimal tracking. If you still cannot see the controllers, be
sure that they are paired to the headset.
Q 3.3: CAN I RUN WMR WITHOUT AN INTERNET CONNECTION (OFFLINE)?
Yes, after initially configuring the Windows Mixed Reality Portal using an internet connection. The first
time the Windows Mixed Reality Portal is set up, updates will download and install from the internet.
After set up, you can work offline.
Q 3.4: HOW DO I RUN OCULUS APPLICATIONS ON THE WMR PLATFORM?
“Revive” allows you to run Oculus applications in SteamVR. You will need to have SteamVR set up on
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