HP X24i User Manual

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Function test
After repair, be sure to confirm that all functions are working.
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Table 4-1: Function test
Test item Operating description Tool used
HDMI test Confirm whether image displays and sound
plays correctly on the monitor.
Computer or DVD player
DP test Confirm whether image displays and sound
plays correctly on the monitor.
Computer or DVD player
Audio test Change volume and balance to confirm whether
volume is smooth and loud enough.
Speaker
Table 4-2: Solving common problems
Problem Possible cause Solution
Screen is blank
or video is
flashing.
Power cord is disconnected. Connect the power cord.
Monitor is off. Power the power button.
NOTE: If pressing the
Power button has no
effect, press and hold the
power button for 10
seconds to disable the
Power button lockout
feature.
Video cable is improperly connected. Connect the video cable
properly.
System is in Sleep mode. Press any key on the
keyboard or move the
mouse to exit Sleep mode.
Video card is incompatible. Open the OSD menu and
select the Input Control
menu. Set Auto-Switch
Input to Off and manually

HP X24i Specifications

General

Color	black
Screen Type	lcd
Webcam	no
OS Compatibility	not applicable
Screen Size	23.8 inches
Panel Type	ips
Aspect Ratio	16:9
Resolution	1920 x 1080
Refresh Rate	144hz
Horizontal Viewing Angle	178 degrees
Vertical Viewing Angle	178 degrees
Response Time	1 milliseconds
Brightness	350 candela per square meter
Contrast Ratio	1000:1
Synchronization	freesync premium (amd adaptive sync)
HDR	no
Built-In Speakers	yes
HDMI Ports	1
Display Port Inputs	1
Width with Stand	21.29 inches
Net Weight without Stand	10.03 pounds