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HP Z220 CMT Series User Manual

HP Z220 CMT Series
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8 Diagnostics and Minor
Troubleshooting
Calling support
At times you might encounter an issue that requires support. When you call support:
Have the computer readily accessible.
Write down the computer serial numbers, product numbers, model names, and model numbers
and have them in front of you.
Note any applicable error messages.
Note any add-on options.
Note the operating system.
Note any third-party hardware or software.
Note the details of any blinking LEDs on the front of the computer (tower and desktop
configurations) or on the side of the computer (all-in-one configurations).
Note the applications you were using when you encountered the problem.
NOTE: When calling in for service or support, you might be asked for the product number (example:
PS988AV) of the computer. If the computer has a product number, it is generally located next to the 10-
or 12-digit serial number of the computer.
NOTE: On most models, the serial number and product number labels can be found on the top or
side panel and at the rear of the computer (tower and desktop configurations) or on a pull-out card on
the side of the display (all-in-one configurations).
For a listing of all worldwide support phone numbers, go to http://www.hp.com/support, select your
region, and click Connect with HP in the upper-right corner.
Calling support
51

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HP Z220 CMT Series Specifications

General IconGeneral
ChipsetIntel C216
NetworkIntegrated Intel 82579LM Gigabit Ethernet
Form FactorConvertible Minitower (CMT)
Processor OptionsIntel Core i3, Intel Core i5, Intel Core i7
MemoryUp to 32 GB DDR3
Storage Options3.5" Hard Disk Drives
GraphicsIntegrated Intel HD Graphics, NVIDIA Quadro, AMD FirePro
Expansion Slots1 x PCIe x16, 1 x PCI
Ports2 USB 3.0
Operating SystemWindows 8 Pro, Windows 7 Professional
Power Supply400W (90% efficiency)
Dimensions17.5 inches

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