Why is my HP Desktop experiencing poor performance?
If your HP Desktop is performing poorly, first ensure that airflow to the computer is not blocked. Check that chassis fans are connected and working properly; note that some fans operate only when needed. Also, verify that the processor heatsink is installed properly. If the hard drive is full, transfer data to create more space.
What to do if my HP Z230 Desktop seems to be frozen?
If your HP Desktop seems to be frozen because a program has stopped responding, use the Windows Task Manager to isolate and terminate the process. Alternatively, attempt the normal Windows shutdown procedure. As another option, restart the computer using the power button.
How to fix sound not coming out of my HP Z230 Desktop speaker or headphones?
If sound does not come out of the speaker or headphones on your HP Desktop, double-click the Speaker icon on the taskbar and use the volume slider to adjust the volume. Also, ensure that external speakers are turned on, if applicable.
Why does my HP Z230 power off and the power LED flashes red?
If your HP Desktop powers off and the Power LED flashes red two times (once every second), followed by a two-second pause, it indicates that processor thermal protection is activated. Ensure that the workstation air vents are not blocked.
How to troubleshoot a printer that won't print from my HP Z230 Desktop?
If your printer does not print from your HP Desktop, ensure the printer is turned on and online. Also, verify that the correct printer driver for the application is installed.
How to fix a blank screen (no video) on my HP Z230 Desktop?
If you have a blank screen (no video) on your HP Desktop, verify the cable connections from the monitor to the computer and to a working electrical outlet. Ensure the monitor is turned on. If a screen blanking utility is installed or energy saver features are enabled, press a key or the mouse button and enter your password, if prompted.
How to fix a hard drive not found error on my HP Desktop?
If the hard drive is not found on your HP Desktop, and you're using discrete data and power cables, ensure that the data and power cables are securely connected to the hard drive. Also, reseat the hard drive and its carrier in the chassis to ensure a proper connection. If the device is newly installed, run Computer Setup (f10) Utility.
How to resolve a hard drive error on an HP Desktop?
If you encounter a hard drive error on your HP Desktop, locate and block the usage of bad sectors. If necessary, reformat the hard drive. If the drive is detected by the UEFI, run F2 Diagnostics Drive Test.
General| Product type | Workstation |
|---|---|
| Motherboard chipset | Intel® C226 |
| ECC | Yes |
| Memory slots | 4x DIMM |
| Internal memory | 4 GB |
| Memory channels | Dual-channel |
| Memory clock speed | 1600 MHz |
| Internal memory type | DDR3-SDRAM |
| Maximum internal memory | 32 GB |
| Memory layout (slots x size) | 1 x 4 GB |
| Chassis type | Desktop |
| Product color | Black |
| Country of origin | China |
| Placement supported | Vertical |
| Number of 3.5\" bays | 1 |
| Water cooling system | No |
| HDD speed | 7200 RPM |
| RAID levels | 0, 1 |
| HDD interface | SATA |
| Storage media | HDD |
| Optical drive type | DVD Super Multi |
| Total storage capacity | 500 GB |
| PS/2 ports quantity | 2 |
| DisplayPorts quantity | 3 |
| Serial ports quantity | - |
| USB 2.0 ports quantity | 6 |
| VGA (D-Sub) ports quantity | 0 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 4 |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| On-board graphics card ID | 0x412 |
| Discrete graphics card model | Not available |
| On-board graphics card model | Intel® HD Graphics 4600 |
| Maximum on-board graphics card memory | 1.74 GB |
| On-board graphics card base frequency | 350 MHz |
| On-board graphics card DirectX version | 11.1 |
| On-board graphics card dynamic frequency (max) | 1150 MHz |
| Power supply | 240 W |
| Tcase | 72.72 °C |
| Bus type | DMI2 |
| Stepping | C0 |
| Processor cache | 6 MB |
| Processor model | i5-4570 |
| System bus rate | 5 GT/s |
| Processor family | Intel® Core™ i5 |
| Processor socket | LGA 1150 (Socket H3) |
| Processor codename | Haswell |
| Processor frequency | 3.2 GHz |
| Processor cache type | Smart Cache |
| Processor lithography | 28 nm |
| Processor manufacturer | Intel |
| Processor front side bus | - MHz |
| PCI Express slots version | 3.0 |
| Processor boost frequency | 3.6 GHz |
| Processor operating modes | 64-bit |
| PCI Express configurations | 1x16, 2x8, 1x8+2x4 |
| Thermal Design Power (TDP) | 84 W |
| Maximum number of PCI Express lanes | 16 |
| Memory clock speeds supported by processor | 1333, 1600 MHz |
| Memory bandwidth supported by processor (max) | 25.6 GB/s |
| Operating system installed | Windows 7 Professional |
| Scalability | 1S |
| Processor code | SR14E |
| Processor ARK ID | 75043 |
| Intel TSX-NI version | 0.00 |
| Processor package size | 37.5 x 37.5 mm |
| Graphics & IMC lithography | 22 nm |
| Supported instruction sets | AVX 2.0, SSE4.1, SSE4.2 |
| Thermal solution specification | PCG 2013D |
| Intel Identity Protection Technology version | 1.00 |
Weight and Dimensions| Depth | 384 mm |
|---|---|
| Width | 337 mm |
| Height | 100 mm |
| Weight | 7200 g |
Details components of the Small Form Factor (SFF) workstation.
Details components of the Tower workstation.
Specifies operating and non-operating environmental conditions.
Provides guidelines for optimal workstation ventilation.
Explains features for managing power and system performance.
Describes the BIOS ROM, its functions, and specifications.
Details how to use the Computer Setup utility for configuration.
Summarizes capabilities, features, and components of computer management.
Information needed for technical support calls.
Explains where to find serial, product, and authentication numbers.
Directs users to resources for finding warranty details.
Offers general suggestions to isolate and focus on problems.
Lists conditions to meet before running diagnostic utilities.
HP Support Center, online support, and helpful hints.
Explains how to run diagnostic tests using UEFI.
Information on diagnostic LED codes, colors, and POST error messages.
Details the three possibilities for setting setup and power-on passwords.
Provides steps to disable password features via the jumper.
Explains how to clear and reset the CMOS using the button or utility.
Lists designators for SFF workstation system board components.
Lists designators for Tower workstation system board components.
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