HP Z230 User Manual

Troubleshooting checklist
Before running diagnostic utilities, make sure that the following conditions are met:
●
The computer is connected to a working electrical outlet and powered on, and the power light is
illuminated.
●
The monitor (for tower or desktop configurations) is connected to a working electrical outlet and
powered on, and the power light is illuminated.
●
The monitor brightness and contrast are properly adjusted.
●
The keyboard is operating correctly (press and hold any key and listen for a beep).
●
All cables are properly connected.
●
All necessary device drivers are installed.
●
All external media (such as optical disks or USB drive keys) are removed before startup.
●
The latest version of BIOS, drivers, and software are installed.
HP troubleshooting resources and tools
This section provides information on the HP Support Center (HPSC), Online support, and Helpful
Hints for troubleshooting.
Online support
Online access and support resources include web-based troubleshooting tools, technical knowledge
databases, driver and patch downloads, online communities, and product change notification
services.
The following websites are also available to you:
●
http://www.hp.com—Provides useful product information.
●
http://www.hp.com/support/workstation_manuals—Provides the latest online documentation.
●
http://www.hp.com/go/workstationsupport—Provides technical support information for
workstations.
●
http://www.hp.com/support—Provides a listing of the worldwide technical support phone
numbers. Access the telephone numbers by visiting the website, then select your region, and
click Contact HP in the upper-left corner.
●
http://www.hp.com/support/workstation_swdrivers—Provides access to software and drivers for
workstations.
78 Chapter 4 Diagnostics and troubleshooting

HP Z230 Specifications

General

Product type	Workstation
Motherboard chipset	Intel® C226
ECC	Yes
Memory slots	4x DIMM
Internal memory	4 GB
Memory channels	Dual-channel
Memory clock speed	1600 MHz
Internal memory type	DDR3-SDRAM
Maximum internal memory	32 GB
Memory layout (slots x size)	1 x 4 GB
Chassis type	Desktop
Product color	Black
Country of origin	China
Placement supported	Vertical
Number of 3.5\" bays	1
Water cooling system	No
HDD speed	7200 RPM
RAID levels	0, 1
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Total storage capacity	500 GB
PS/2 ports quantity	2
DisplayPorts quantity	3
Serial ports quantity	-
USB 2.0 ports quantity	6
VGA (D-Sub) ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	4
Ethernet LAN data rates	10, 100, 1000 Mbit/s
On-board graphics card ID	0x412
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4600
Maximum on-board graphics card memory	1.74 GB
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	11.1
On-board graphics card dynamic frequency (max)	1150 MHz
Power supply	240 W
Tcase	72.72 °C
Bus type	DMI2
Stepping	C0
Processor cache	6 MB
Processor model	i5-4570
System bus rate	5 GT/s
Processor family	Intel® Core™ i5
Processor socket	LGA 1150 (Socket H3)
Processor codename	Haswell
Processor frequency	3.2 GHz
Processor cache type	Smart Cache
Processor lithography	28 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	3.6 GHz
Processor operating modes	64-bit
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	84 W
Maximum number of PCI Express lanes	16
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Operating system installed	Windows 7 Professional
Scalability	1S
Processor code	SR14E
Processor ARK ID	75043
Intel TSX-NI version	0.00
Processor package size	37.5 x 37.5 mm
Graphics & IMC lithography	22 nm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Thermal solution specification	PCG 2013D
Intel Identity Protection Technology version	1.00

Weight and Dimensions

Depth	384 mm
Width	337 mm
Height	100 mm
Weight	7200 g